[CUBE] Powerlogix vs Sonnet

John Guy john.guy at btclick.com
Fri May 30 01:51:06 PDT 2003


I second that emotion, credit where credit is due for list presence and
hearing the cube community, but service is still way behind.

John Guy

> Chris, right you are!
> And the reason I thought it would be great to purchase a powerlogix
> product is their presence here on this board and their continuing
> commitment to the cube. Which I still think is great and I'm sure they
> have many happy customers. My experience is that if you need to deal
> with support you are SOL. Just don't have any problems and everything
> will be fine. I feel lucky to have only lost $300 on this adventure and
> can only relate to others that my opinion of PL support is that its
> worse than merely poor or slow but in fact antagonistic.
> But, that's just my own personal experience.
> 
> If the subject comes up, or Robert wants our opinion of a new product I
> will certainly reiterate my opinion based on my experience. I honestly
> can't give them any credit for "service".
> jeff



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