[Cube] Re: Netgear not neatgear

[atoa]

Who is Thomas, and what were the goods?

On Tue, 20 Sep 2005, Helen Lowe wrote:

> Thank you everyone for your suggestions, time, and general helpfulness.
> Great list!
>
> Thomas came up with the goods, ran the recovery, and I've just got it back
> up and running. So that's a relief ... I was rather dreading having to come
> up with more cash.
>
> Yes Riba was right, it was a DSL "modem" from the provider but I use the
> router instead. I didn't know the DSL thing is not really a modem. What is
> it then?
>
> I had the following from the Netgear online support:
>
> "... apologies if the wrong message was communicated by the support team.
> They may not have fully understood you only had Mac machines available with
> which to run the Recovery Utility. I have discussed the Mac issue with
> engineering and they have confirmed no current plans to provide specific Mac
> upgrades. ..."
>
> Best wishes to you all
>
> Helen
>
>
>
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>