[G4] Freezing Big Time!

[Wilkin, Wayne (Mass)]

Another little hint. Some third party mouse's will give you a problem using
any keyboard commands while restarting. But usually only if they are
connected to the keyboard. Some devices I know are: Logitech mice, and Wacom
tablets. But like I said, usually only when connected directly through the
keyboard. Also Ron's response is also right on. I have had machines many
many times that you need to do this sort of thing to clear out the bad
computer karma. Wayne.

> ----------
> From: 	Sharon Confer
> Reply To: 	Power Macintosh G4 List
> Sent: 	Tuesday, November 26, 2002 12:31 PM
> To: 	Power Macintosh G4 List
> Subject: 	[G4] Freezing Big Time!
> 
> Hi,
> 
> My G4 will sometimes crash on me and I have to do a restart.  The
> restart doesn't always work, it loads everything, but when everything is
> finished loading, the cursor is frozen in the upper left-hand corner of
> the monitor.  I have to restart my computer (Power Button or Reset
> Button) over and over until the keyboard and mouse is recognized then
> everything works great.  It takes anywhere from 1 to maybe 100 (not an
> exaggeration) restarts before the computer is working again.
> 
> When I finally get my computer running again, I check the connections to
> make sure they're okay, I run Disk First Aid, Norton Utilities, TechTool
> Pro, TechTool Lite, I rebuild the desktop, and I've zapped the PRAM a
> couple of times...none of this helped.
> 
> I took the computer in for servicing (CompUSA) and they said they
> couldn't find anything wrong with it, that it started up for them with
> no problems.  I then took the keyboard & mouse in and had them check the
> computer using my keyboard and mouse -- they said they couldn't find a
> problem.
> 
> I try to restart my computer using the Mac OS CD, but the computer
> ignores my keystrokes (holding down the C).  I also tried to restart and
> rebuild the desktop (apple key + option key) and those keyboard commands
> were ignored.  This made me think the problem had something to do with
> my keyboard and/or mouse so I replaced them with an Macally iKey
> keyboard and a Kensington Studio Mouse (optical). I thought the new
> keyboard & mouse fixed my problems because I didn't have anymore
> crashes.  After a couple months of using the new keyboard & mouse my
> computer crashed and I had the same old problem again.  I'm pretty sure
> there's a problem with the computer recognizing the keyboard and/or
> mouse because the light on my optical mouse doesn't come on after the
> extensions and everything else is finished loading.
> 
> Does anyone know what could be happening with my computer, and how can I
> fix the problem? I hope I'm being clear on describing my problem and
> sorry for the long post. Thanks for any help you can give me.
> 
> Sharon
> G4/450 (Sawtooth)
> 640 MB Built In Memory
> Mac OS 9.2.2
> 
> 
> 
> 
> 
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