[G4] Reinstalling a Program

[John McGibney]

on 12/12/03 8:14 AM, Power Macintosh G4 List at G4 at lists.themacintoshguy.com
wrote:

> 
> I've got a Palm m500 running with Palm Desktop 2.6.3 and I've used it
> successfully for more than a year with both my Mac G4 and my iBook G3 laptop.
> Suddenly, though, it will not Hotsync with my G4 and I can't reinstall with
> my original
> software disks. All works fine on the laptop. (The PDA itself is running
> Palm 4.0.
> Both versions came with the PDA.)
> 
> I emailed Palm Support and they told me to reinstall using software from their
> site. This won't install either. Error message is "Did not complete the
> install. Would
> you like to cancel or try again?" I re-contacted Palm that their suggestion
> did not work
> but they will not help me further without a $25 phone call.
> 
> Many thanks for any ideas you may have.
> 
> Anne Keller Smith
> Down to Earth Web Design
> G4 733mHz (OS X.2/Classic) | Graphite iBook 333mHz (OS 9.0.2)
> mailto:earthpigz at earthlink.net
> http://www.downtoearthweb.com
> 
> 
Are you starting the G4 in X with classic running or in 9? Sounds like the
installer is choking while running in "classic mode". Try starting the G4 in
OS-9 with a similar set of extensions to the iBook. The installer should run
then.

HTH
John