[G4] MDD power supply exchange

[scart at sympatico.ca]

> 
> From: "Joe Ellis" <jellis at gdeb.com>
> Date: 2003/05/16 Fri PM 02:28:55 EST
> To: "Power Macintosh G4 List" <G4 at lists.themacintoshguy.com>
> Subject: Re: [G4] MDD power supply exchange
> 
> 
> ----- Original Message -----
> From: "josh hough" <josh at rufy.com>
> To: "Power Macintosh G4 List" <G4 at lists.themacintoshguy.com>
> Sent: Friday, May 16, 2003 1:55 PM
> Subject: Re: [G4] MDD power supply exchange
> 
> 
> > On Friday, May 16, 2003 1:38 PM -0400 scart at sympatico.ca wrote:
> > > If its a 661-xxxx code it's supposed to be returned for the
> > > exchange price, if its a 922-xxxx or other than it's all yours
> >
> > The code is 661-2877.  After all, Apple is calling it an "Exchange
> > Program."  Do you think they would call it that if they only intended to
> > give out free replacement parts?  This page says a return airbill is
> > supposed to be included:  <http://www.g4noise.com/news/1045858949.htm>.
> >
> > > if they really wanted you to send the part to
> > > them they would have shipped you an empty box
> >
> > In years past I was directed to reuse the same carton, which makes perfect
> > sense.
> > -josh
> 
> Having just gone through an Airport exchange under Apple care with Apple;
> the shipping package comes with
> a 2 Part label. Tear the top part off and there's the return label,
> pre-paid. Just repack and take to
> a pick-up point.
> 
> Joe Ellis
> 

If it's "The Exchange Program" they probably do want it back.  If they put that label on it and it's a 661-xxxx number it's supposed to be exchanged.  After you tear the top part of the label off you'll see 3-4 boxes on the bottom, marked defective,unopened box, diagnostic, and maybe something else.  That's usually a good sign that they want that part back, but if Apple doesn't care enough to give instuctions so they can get it back, than why should you.  

-5c4r7