Before you reinstall netscape be sure and check to make sure that the problems that you are having are not as a result of corrupt preferences or user profiles... If the problems are from corrupt preferences--- etc you can reinstall all you want and it will not solve a thing until those problem causing files are removed. help suggestions for Netscape 7.02 Look in your documents folder for a folder named "mozilla". Move it to the trash or desktop. Note that within this folder are files for your netscape user profile and bookmarks so don't delete them until you grab the stuff that you need out of them........ Also move to trash or relocate some netscape related files from your system folder / preferences. Ex. Remove / relocate stuff like this: Netscape Users, Netscape, Netscape Registry...... Then start up Netscape and see if things are working any better.... Also you noted that your e-mails are important so copy you original Mail folder from your old profile to your new profile..... Locate it and replace it as you found it.... Dan Brieck Jr. On Monday, April 5, 2004, at 08:17 AM, Power Macintosh G4 List wrote: > Netscape 7.02 Reinstall > > Seems I have developed a problem in Netscape 7.02. After trying > everything this fairly experienced user knows, I've come to the > conclusion that I must do a reinstall to get rid of the bug. I have > downloaded a fresh version of 7.02 into another folder and am now > waiting while searching for any info on doing this. Yes, I found lots > of invitations to pay Netscape to help, but I would rather not. > > Yes, I'm still using OS 9.2.2 on this desktop G4 Sawtooth 500 MHz 1.5 > gig of ram. plenty of disk space. The bug is the freezing of netscape > at odd times, and more often when trying to quit the program. Yes, my > thousands of old emails are important to me, both the sent and the > received. No small portion of which are related to this and similar > previous lists. > > Any help, or direction to help will be most welcome.