[G4] Help! Dead built in ethernet on G4 450DP?

[sr ferenczy]

have there been any storms in your area? does your apt/house have 
"weird" electricity? do you have a router/switch you could connect the 
mac to for testing? does built in ethernet come up as an option in the 
network prefs?

do you have apple's developer tools installed? if so, use an 
application called "IO Registry Explorer" to look-see if the ethernet 
shows up to the system.

i have seen voltage spikes do odd things, especially here at work-it 
has sent many a machine down for the count, thus we now have office 
wide line conditioners in addition to battery backup. lightening can 
also do the same thing. are you using the same enet cable for the pc 
and mac? if not, try a new one. i would also try installing a new/fresh 
copy of os x or 9 on another disk, and trying it with that. finally, i 
believe compusa sells their brand of enet cards that actually work with 
os x (and only cost about $10) it could be worth a shot to see if that 
works... (if there is a compusa nearby)

hth

sandor


On Jan 22, 2004, at 8:30 AM, k s d wrote:

> Hi all. I went home last night and wasn't able to connect to the 
> internet with either my browser
> or mail. I've had RR service for about 3 months with no problems until 
> last night. I sat on the phone
> w/tech support for about 3 hours troubleshooting and 
> re-troubleshooting. Finally they said that
> they would send someone out today. After I hung up I disconnected the 
> cable modem and took
> it over to my PC, set it up and it connects fine.
> I'm running OS 10.2.8, but if I boot into OS 9.2 it doesn't connect 
> either. I've read that there
> were problems with 10.2.8, but I installed it on Oct 7 and there had 
> been no signs of problems
> until now.
>
> Here's what I've done:
> Turned off Mac's firewall and the Brickhouse firewall, Reset Pram, 
> Reset Cuda, did a Ping test with
> 100% packet loss, shut the computer down for the night, reset trhe 
> Toshiba Modem. I don't know
> much about it, but it looks as though System Profiler says everything 
> is ok. RR says that they are
> able to communicate w/the modem... the modem just isn't communicating 
> w/the G4.
> I live alone, so noone was near the computer since I last was on the 
> internet 2 days ago so nothing
> was changed since last successful conenction. I am planning on setting 
> up a wireless network in
> the near future w/the PC, but as of now, the G4 sits alone and the 
> Cable modem is connected
> directly to the built in ethernet.
>
> If OS 9.2 won't connect either it can't be the 10.2.8 netowork problem 
> can it? Is there a
> possibility that the built in ethernet card is bad??
>
> Any help/suggestions would be Greatly Appreciated!
> -kevin
>
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