Fried Modem

[Al Poulin]

Gregory Cortelyou <chefgreg at mac.com> wrote:

> This is slightly OT as it concerns a G3 iMac which happens to belong to
> my Mom. To be more specific, it's a Blueberry 350 iMac. There is great
> wisdom on this list and I need some help. Recently the telephone
> company that serves my mother's area had some sort of major surge run
> through the phone lines. It was reported in the news and she knew her
> home was affected because her cordless phone/answering machine started
> making noise right at the moment. Anyway, she cannot connect to the
> internet via her dialup ISP. She gets a message saying there is no
> dialtone. This is not true, because dialtone is all you get. I was
> there yesterday and tried everything I could think of in 10.2 and in OS
> 9. If you set it to ignore the dialtone you get it to dial out but you
> hear strange tones, not the normal ones and it never connects. I
> believe her internal modem is "fried". Does anybody know if this is
> easy to replace in this model? Or what are the options for an external
> modem for a machine like hers.

First:  Call the phone company.  It should pay.
Second:  It should be less expensive to buy an external modem for a USB
port.  Small Dog Electronics, one of the sponsors of this list, should be
able to fix you up.

-- 
Al Poulin
Anger, hate, and revenge are for the devil, forgiveness is for God,
proactive self-defense is for the rest of us.