Ken Since you feel comfortable installing a new hard drive ,you'll have no problem with this That G4 Tower face plate comes off easily. Small flat screwdriver upper left side , near the CD/DVD drive area. Pry out gently Do the same below in the area of the Zip. The right side tabs are a bit longer but can be gently disengaged to reveal VOILA , the emergency eject hole. That should work & try reloading the disk with the face plate off ( in case it gets stuck again ) If the problem is the drive ( as I suspect it is ) you can even get an external to work with the tower BTW if you want to replace the drive with an internal let me know Paul McMillan Thumbprint Studios Custom decorated sportswear since 1969 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://listserver.themacintoshguy.com/pipermail/g4/attachments/20110213/41179551/attachment.htm>