Rant...

[Gordon B. Alley]

You might try looking for the items you are missing on eBay.

On Mon, 25 Nov 2002 11:01:08 -0800, mo.og at verizon.net wrote:
>Sorry to burden you all with this, but I thought it might be of use to
>some.
>On a whim (what I thought was a good deal) I, tragically, bought an RCA
>miniDV camcorder. It was as is at the Wiz, and more than half off the
>retail price.
>
>The catch was that it was sold as is... no manual, battery etc. I
>assumed that I would be able to purchase these items easily, right? RCA
>has all the outward appearances of a real company so one would naturally
>think it's just a matter of figuring out what bits one needed and
>ordering replacement accessories from the company.
>
>I have spent so much time trying to get a couple of accessories (crucial
>to having the damn thing work) I lose track of the time I've wasted. I
>have a scratch pad with the 20 odd different #'s I've been given, and
>about 10 names of different supervisors etc. that I've had to contact to
>try and get this thing done. It seems that for this particular product
>one really can't get there from here.
>
>I have never, ever had such an infuriating experience.
>
>I will never again, knowingly do business with this company or any of
>it's divisions ever. Too bad they do Technicolor...


-- 
Gordon Alley  <*>
<mailto:galley at texas.net>
<http://galley.home.texas.net>