No - it probably means that they roll the retail costs of sales floor and employees into the retail sales bottom line only and handle mailorder as a separate profit line. When I worked with Silo that was how we operated. R.B. Larry Richelli wrote: > > You cannot walk in and get the same prices as on the phone. Why? I > > don't know. > > Doesn't this prove that these places overcharge on shipping keep some > of the shipping money!