[MacDV] Re: Firewire - Logic Board problems>???

[sb]

Did you buy the extended AppleCare, so it's still under warranty? (3 years,
instead of 1 year)

If so, then either go to apple's website and click on support then
applecare, or call the 800 number and speak to a humanoid about sending it
in for warranty work. You can also bring it in to an authorized apple
service center, or apple store and have a genius look at it.

 regards,

 sb


On 10/19/05 1:51 PM, "Lanny Cotler" <lcotler at willitsonline.com> wrote:

> My Firewire ports don't seem to be working. Neither my DSR-11, when I
> boot FCP, nor my ext. LaCie HD, "register". FCP doesn't see the 11.
> And the LaCie doesn't show up on the desktop.
> 
> The Profiler doesn't see any Firewire connections.
> 
> I've owned this G4 1Ghz DP Mirror Desktop for years. I've never had
> reason to invoke AppleCare or even use the Apple Hardware Test CD.
> Call me lucky.
> 
> Now I run the Hardware Test CD and, lo, the Error Code is
> "fire/3/20". I guess I have problems with the Logicboard. Call me
> unlucky.
> 
> Now what to do? Call Applecare. I've never done this. How does one do
> this? Call me a dimwit.
> 
> I have a Townhall Meeting to shoot in a few days and a quick
> two-camera edit to do soonest thereafter. Call me (sigh, again)
> unlucky.
> 
> 
> Any suggestions out there in ColleagueLand?
> 
> Ta
> 
> 
> Lanny Cotler
> Willits, CA (Home of the most advanced "Economic Localization"
> activity in the country)
> 
> 
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