[MV] new user needs help

Freund, Alice alice.freund at mssm.edu
Mon Jul 10 08:42:38 PDT 2006


Great. Thanks so much.

-----Original Message-----
From: macvoice-bounces at listserver.themacintoshguy.com
[mailto:macvoice-bounces at listserver.themacintoshguy.com]On Behalf Of
Chuck Rogers
Sent: Monday, July 10, 2006 11:39 AM
To: A place to discuss speech recognition on Macintosh.
Subject: Re: [MV] new user needs help


Alice:

Yes, I work for MacSpeech.

Your best option is to contact our support team. All you need to do  
is send an email to <questions at macspeech.com> and they will help you  
out and answer any and all of your questions.

Best Regards,

Chuck Rogers


On Jul 10, 2006, at 10:32 AM, Freund, Alice wrote:

> Thanks for your quick reply.She cant get it to recognize some  
> simple words. For example when she says "is" it interprets it as  
> "ais". She has tried this repeatedly. Any hints? Are you the  
> vendor? This is all new to me and Im a little confused.
>
> She is currently having an operation (on her teeth!) but when she  
> recovers I am sure she will join the group.
>
> -----Original Message-----
> From: macvoice-bounces at listserver.themacintoshguy.com
> [mailto:macvoice-bounces at listserver.themacintoshguy.com]On Behalf Of
> Chuck Rogers
> Sent: Monday, July 10, 2006 11:24 AM
> To: A place to discuss speech recognition on Macintosh.
> Subject: Re: [MV] new user needs help
>
>
> Alice:
>
> We don't know of any consultants that can help with iListen in New
> Jersey, but we do have a support staff that is ready and willing to
> help. All you or she need to do is send an email to
> questions at macspeech.com and describe the nature of the problem. (For
> instance "struggling with it" doesn't really give our support team an
> idea of exactly what the problem is - is it poor accuracy, not
> responding to commands, problems with Correction mode, etc.).
>
>
>
> Best Regards,
>
> Chuck Rogers, Chief Evangelist
> MacSpeech, Inc.
>
>
>
>
> On Jul 10, 2006, at 10:20 AM, Freund, Alice wrote:
>
>> Hi to everyone on the list. Im a brand new subscriber. My daughter
>> developed carpel tunnel and is about to go away to college. I just
>> bought her iListen 1.7and she is struggling with it. Does anyone
>> know of any consultants in northern New Jersey who might be able to
>> assist her.
>>
>> I just ordered the tutorial, so that may help as well.
>>
>> Thanks you in advance, Alice Freund
>>
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>
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