From chuck.rogers at macspeech.com Fri Feb 1 07:09:58 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Fri Feb 1 07:10:59 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: References: Message-ID: <068947E0-5E12-4C7D-9110-D5BA70422FA0@macspeech.com> Mark (and everyone else): Please be patient. MacSpeech is a very small company and even though we anticipated great demand for MacSpeech Dictate, we could not have anticipated such a robust response to our announcement. It is taking several days - and in some cases weeks - to respond to some people. All requests, whether to support or sales, go into our support system and generate a support ticket. Our support people prioritize tickets starting with those people who are having problems with iListen, as that is our current product. Questions about MacSpeech Dictate are handled in the order they are received after all iListen questions have been answered. Anyone who did not get the opportunity to take advantage of the cross grade discount offer will be given the opportunity to do so. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. On Feb 1, 2008, at 1:58 AM, Mark Gibson wrote: > Let me apologise in advance if this seems a little OT. > > However, having lodged a help desk email on 18/1/08 (Ticket ID: > 17886-1418011203) and receiving no response to date I attempted to > email the sales@macspeech.com address again, asking for an update > only to receive another automated response and a new ticket number > (Ticket ID: 18684-6631012304) :( > > I suspect if I don't post here I'll never hear from a human being > (since ringing the US from Australia isn't inexpensive). > > No doubt the response in due course will be "No, you wont be able to > take advantage of the Macworld offer as its expired". > > Here's hoping that's not the case. > -- > > Regards, > > Mark (}-: > +61 (0)4 1927 7198 > Skype / AIM / iChat: gibsonm1 > > ON MATERIALISM > He who dies with the most toys, is, nonetheless, still dead. > > > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice From brain2much at mac.com Fri Feb 1 07:44:25 2008 From: brain2much at mac.com (Christopher Gunty) Date: Fri Feb 1 07:44:49 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: <068947E0-5E12-4C7D-9110-D5BA70422FA0@macspeech.com> Message-ID: Chuck, In light of your comments, I note that the Founders still have not received the promised details about a special upgrade offer. I assume that is because the demand for Dictate has outpaced the current staff resources. However, I make two points: 1) A Founders' offer should have been ready to announce and roll out to Founders before the launch, and simply hit "send" when the time was right. 2) if Founders don't have details on that soon, how do we know we are not better off taking advantage of the cross-grade offer before it expires? [I would HOPE the Founders will get at least as good, or better a deal than cross-graders]. Patiently, Chris G On 2/1/08 10:09 AM, "Chuck Rogers" wrote: > Mark (and everyone else): > > Please be patient. MacSpeech is a very small company and even though > we anticipated great demand for MacSpeech Dictate, we could not have > anticipated such a robust response to our announcement. It is taking > several days - and in some cases weeks - to respond to some people. > > All requests, whether to support or sales, go into our support system > and generate a support ticket. Our support people prioritize tickets > starting with those people who are having problems with iListen, as > that is our current product. Questions about MacSpeech Dictate are > handled in the order they are received after all iListen questions > have been answered. > > Anyone who did not get the opportunity to take advantage of the cross > grade discount offer will be given the opportunity to do so. > > > > Best Regards, > > Chuck Rogers, Chief Evangelist > MacSpeech, Inc. -- Christopher Gunty Associate Publisher The Florida Catholic, Inc. Newspapers for the Archdiocese of Miami and the Dioceses of Pensacola-Tallahassee, Orlando, St. Petersburg, Venice and Palm Beach Orlando, FL USA Internet: CGunty@thefloridacatholic.org cgunty@earthlink.net St. Francis de Sales, Pray for us. ============================================= From chuck.rogers at macspeech.com Fri Feb 1 08:07:44 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Fri Feb 1 08:07:57 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: References: Message-ID: Chris: Let me see if I can make this crystal clear for you and any other Founder that is on this list: MacSpeech Dictate has not shipped yet. Founders ALWAYS get the very best price on all major releases. No exceptions. That's what we promised you, and that is what you will get. We will send a note out to Founders before we ship to the public. Until we are sure exactly when that will be, we are entirely focused on making the first release as good as it can possibly be. To summarize, I can assure you with 100% confidence that Founders will a). be informed before it ships and b). get a deal as good or better than the Macworld deal. Please be patient. Everyone at MacSpeech is working on all cylinders right now. All Founders will get a communication when we have some details to share with you. Right now, we have no details. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. On Feb 1, 2008, at 9:23 AM, Christopher Gunty wrote: > Chuck, > > In light of your comments, I note that the Founders still have not > received > the promised details about a special upgrade offer. I assume that is > because > the demand for Dictate has outpaced the current staff resources. > However, I > make two points: > > 1) A Founders' offer should have been ready to announce and roll out > to > Founders before the launch, and simply hit "send" when the time was > right. > > 2) if Founders don't have details on that soon, how do we know we > are not > better off taking advantage of the cross-grade offer before it > expires? [I > would HOPE the Founders will get at least as good, or better a deal > than > cross-graders]. > > Patiently, > Chris G > > > On 2/1/08 10:09 AM, "Chuck Rogers" wrote: > >> Mark (and everyone else): >> >> Please be patient. MacSpeech is a very small company and even though >> we anticipated great demand for MacSpeech Dictate, we could not have >> anticipated such a robust response to our announcement. It is taking >> several days - and in some cases weeks - to respond to some people. >> >> All requests, whether to support or sales, go into our support system >> and generate a support ticket. Our support people prioritize tickets >> starting with those people who are having problems with iListen, as >> that is our current product. Questions about MacSpeech Dictate are >> handled in the order they are received after all iListen questions >> have been answered. >> >> Anyone who did not get the opportunity to take advantage of the cross >> grade discount offer will be given the opportunity to do so. >> >> >> >> Best Regards, >> >> Chuck Rogers, Chief Evangelist >> MacSpeech, Inc. > > -- > Christopher Gunty > Associate Publisher > The Florida Catholic, Inc. > > Newspapers for the Archdiocese of Miami and the > Dioceses of Pensacola-Tallahassee, Orlando, > St. Petersburg, Venice and Palm Beach > > Orlando, FL USA > Internet: CGunty@thefloridacatholic.org > cgunty@earthlink.net > St. Francis de Sales, Pray for us. > ============================================= > > From JanetHill at Apple.com Fri Feb 1 09:13:00 2008 From: JanetHill at Apple.com (Janet Hill) Date: Fri Feb 1 09:13:20 2008 Subject: [MV] Please unsubscribe Message-ID: <85A117EA-C0A2-4FBF-9E92-0A7F42A84338@Apple.com> From maclobo at earthlink.net Fri Feb 1 11:10:16 2008 From: maclobo at earthlink.net (brianmarsh) Date: Fri Feb 1 11:10:34 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: References: Message-ID: Dear Chuck, Isn't is amazing what new "problems" you traded up to. I know Patrick Henebry told me to call back the week after MacWorld for free technical support but since I can't afford a dual-core Mac until this summer or next unless the New Mexico Division of Vocational Rehabilitation I''ll cool my jets for a while. All of us in the Mac Community are so happy for your success. I for one wish I was in from the beginning as a partner. Make certain to take extra care of those around you because quite frankly mainly letters (including this one) do not even need an acknowledgment. May God continue to bless your family and yourself during these stressful times.! Sincerely, Brian On Feb 1, 2008, at 9:07 AM, Chuck Rogers wrote: > Chris: > > Let me see if I can make this crystal clear for you and any other > Founder that is on this list: > > MacSpeech Dictate has not shipped yet. Founders ALWAYS get the very > best price on all major releases. No exceptions. That's what we > promised you, and that is what you will get. We will send a note > out to Founders before we ship to the public. Until we are sure > exactly when that will be, we are entirely focused on making the > first release as good as it can possibly be. > > To summarize, I can assure you with 100% confidence that Founders > will a). be informed before it ships and b). get a deal as good or > better than the Macworld deal. > > Please be patient. Everyone at MacSpeech is working on all > cylinders right now. All Founders will get a communication when we > have some details to share with you. Right now, we have no details. > > > > Best Regards, > > Chuck Rogers, Chief Evangelist > MacSpeech, Inc. > > > > > On Feb 1, 2008, at 9:23 AM, Christopher Gunty wrote: > >> Chuck, >> >> In light of your comments, I note that the Founders still have not >> received >> the promised details about a special upgrade offer. I assume that >> is because >> the demand for Dictate has outpaced the current staff resources. >> However, I >> make two points: >> >> 1) A Founders' offer should have been ready to announce and roll >> out to >> Founders before the launch, and simply hit "send" when the time >> was right. >> >> 2) if Founders don't have details on that soon, how do we know we >> are not >> better off taking advantage of the cross-grade offer before it >> expires? [I >> would HOPE the Founders will get at least as good, or better a >> deal than >> cross-graders]. >> >> Patiently, >> Chris G >> >> >> On 2/1/08 10:09 AM, "Chuck Rogers" >> wrote: >> >>> Mark (and everyone else): >>> >>> Please be patient. MacSpeech is a very small company and even though >>> we anticipated great demand for MacSpeech Dictate, we could not have >>> anticipated such a robust response to our announcement. It is taking >>> several days - and in some cases weeks - to respond to some people. >>> >>> All requests, whether to support or sales, go into our support >>> system >>> and generate a support ticket. Our support people prioritize tickets >>> starting with those people who are having problems with iListen, as >>> that is our current product. Questions about MacSpeech Dictate are >>> handled in the order they are received after all iListen questions >>> have been answered. >>> >>> Anyone who did not get the opportunity to take advantage of the >>> cross >>> grade discount offer will be given the opportunity to do so. >>> >>> >>> >>> Best Regards, >>> >>> Chuck Rogers, Chief Evangelist >>> MacSpeech, Inc. >> >> -- >> Christopher Gunty >> Associate Publisher >> The Florida Catholic, Inc. >> >> Newspapers for the Archdiocese of Miami and the >> Dioceses of Pensacola-Tallahassee, Orlando, >> St. Petersburg, Venice and Palm Beach >> >> Orlando, FL USA >> Internet: CGunty@thefloridacatholic.org >> cgunty@earthlink.net >> St. Francis de Sales, Pray for us. >> ============================================= >> >> > > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice From gibsonm at bigpond.net.au Fri Feb 1 11:22:46 2008 From: gibsonm at bigpond.net.au (Mark Gibson) Date: Fri Feb 1 11:23:23 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: <068947E0-5E12-4C7D-9110-D5BA70422FA0@macspeech.com> References: <068947E0-5E12-4C7D-9110-D5BA70422FA0@macspeech.com> Message-ID: Chuck, Thanks for taking the time to get back to me. I got the feel that things were going well there (perhaps too well :)) but of course wanted some re-assurance that something was happening. Look forward to a response from someone in due course. Regards, Mark At 09:09 -0600 1/2/08, Chuck Rogers wrote: >Mark (and everyone else): > >Please be patient. MacSpeech is a very small company and even though >we anticipated great demand for MacSpeech Dictate, we could not have >anticipated such a robust response to our announcement. It is taking >several days - and in some cases weeks - to respond to some people. > >All requests, whether to support or sales, go into our support >system and generate a support ticket. Our support people prioritize >tickets starting with those people who are having problems with >iListen, as that is our current product. Questions about MacSpeech >Dictate are handled in the order they are received after all iListen >questions have been answered. > >Anyone who did not get the opportunity to take advantage of the >cross grade discount offer will be given the opportunity to do so. > > > >Best Regards, > >Chuck Rogers, Chief Evangelist >MacSpeech, Inc. > > > > >On Feb 1, 2008, at 1:58 AM, Mark Gibson wrote: > >>Let me apologise in advance if this seems a little OT. >> >>However, having lodged a help desk email on 18/1/08 (Ticket ID: >>17886-1418011203) and receiving no response to date I attempted to >>email the sales@macspeech.com address again, asking for an update >>only to receive another automated response and a new ticket number >>(Ticket ID: 18684-6631012304) :( >> >>I suspect if I don't post here I'll never hear from a human being >>(since ringing the US from Australia isn't inexpensive). >> >>No doubt the response in due course will be "No, you wont be able >>to take advantage of the Macworld offer as its expired". >> >>Here's hoping that's not the case. >>-- >> >>Regards, >> >>Mark (}-: >>+61 (0)4 1927 7198 >>Skype / AIM / iChat: gibsonm1 >> >>ON MATERIALISM >>He who dies with the most toys, is, nonetheless, still dead. >> >> >>_______________________________________________ >>MacVoice mailing list >>MacVoice@listserver.themacintoshguy.com >>http://listserver.themacintoshguy.com/mailman/listinfo/macvoice > >_______________________________________________ >MacVoice mailing list >MacVoice@listserver.themacintoshguy.com >http://listserver.themacintoshguy.com/mailman/listinfo/macvoice -- Regards, Mark (}-: +61 (0)4 1927 7198 Skype / AIM / iChat: gibsonm1 Pro is to con as progress is to Congress. -- Unknown From kolepard at charter.net Fri Feb 1 12:34:25 2008 From: kolepard at charter.net (Kevin O. Lepard) Date: Fri Feb 1 12:35:18 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: References: Message-ID: > All of us in the Mac Community are so happy for your success. I'll echo that. I'm very happy to see this happen. I'm a Founder, was lucky enough to be able to buy a (very) tiny piece of the company years ago, and have been a supporter of MacSpeech since the 1990's. It's always been an exciting company with great people. Oddly enough, though, I've never been able to use the product! First my computer was underpowered. When I upgraded to a Quicksilver dual-800 MHz G4 after getting out of school, it turned out that that model that had a firmware bug that Apple never fixed, and since I was pretty much the lone Mac user hereabouts (then, not a problem now with Apple's recovery) I never was able to get the training to work properly. So, needless to say, after more than 10 years, now with a 2.4 GHz C2D MacBook Pro, I'm excited to be on the verge of getting what I have no doubt will be the best Mac speech recognition product ever. After a decade, a couple of months more is nothing. :-) Congratulations and I'm looking forward to getting the software! Kevin -- Kevin O. Lepard, MD, PhD, FACEP, FAAEM Happiness is being 100% Microsoft free. CONFIDENTIALITY NOTICE: This message and any attachments to it are intended for use only by the addressee(s), and may contain privileged or confidential information. If you are not the intended recipient, you are not authorized to read, print, copy or disseminate this message or any attachments to it, or to take any action based on them. If you have received this message in error, please permanently delete or destroy the original and any copy of this message. From macsongbird at mac.com Fri Feb 1 17:55:08 2008 From: macsongbird at mac.com (Erica Mackenzie) Date: Fri Feb 1 17:55:06 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: Message-ID: I 'should' have been a founder. I can remember checking up on the MacSpeech website periodically, before iListen was released, and waiting ... waiting ... and eventually having reluctantly to buy an IBM product instead because iListen wasn't ready yet and I didn't know how long I'd be having to wait, and I badly needed something. But I missed the invitation to become a founder, and have only the cold consolation of being an 'early adopter'. Close, but no cigar ? At 6:34 AM, 2/2/08 or thereabouts, Kevin O. Lepard spake thus: >I'm a Founder, >was lucky enough to be able to buy a (very) tiny piece of the company >years ago, and have been a supporter of MacSpeech since the 1990's. >It's always been an exciting company with great people. Best, Erica M.N. Mackenzie Sunshine Coast, QLD, AUSTRALIA From thechuck at mac.com Fri Feb 1 18:20:00 2008 From: thechuck at mac.com (Chuck Rogers) Date: Fri Feb 1 18:20:23 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: References: Message-ID: <286F73D7-1631-4208-8281-F2CABD868D0D@mac.com> Erica (and everyone else): Don't feel bad about not being a Founder. When we made the offer, we were very specific that we may never produce a product (in which case all everyone would have received was a lovely T-shirt). MacSpeech has had a long history of "barely making it," and were it not for the kindness of others and the perseverance of its employees and customers through some very dark times, it would have gone away just like so many other software companies have in the last 10 years. It is easy to say "shoulda, woulda, coulda" with the benefit of hindsight. Placing a bet up front requires faith and a willingness to take a risk. For instance - I really wish I would have bought Apple stock when it was at $11 per share. While Founders may get a slight advantage, I'd like to think that - current problems notwithstanding - we provide exemplary treatment for all our customers. We certainly try to do our best. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/macvoice/attachments/20080201/69f1f0d7/attachment.html From macsongbird at mac.com Fri Feb 1 21:53:59 2008 From: macsongbird at mac.com (Erica Mackenzie) Date: Fri Feb 1 21:53:55 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: <286F73D7-1631-4208-8281-F2CABD868D0D@mac.com> Message-ID: At 12:20 PM, 2/2/08 or thereabouts, Chuck Rogers spake thus: >Erica (and everyone else): > >Don't feel bad about not being a Founder. When we made the offer, we >were very specific that we may never produce a product (in which case >all everyone would have received was a lovely T-shirt). MacSpeech has >had a long history of "barely making it," and were it not for the >kindness of others and the perseverance of its employees and customers >through some very dark times, it would have gone away just like so >many other software companies have in the last 10 years. > >It is easy to say "shoulda, woulda, coulda" with the benefit of >hindsight. Placing a bet up front requires faith and a willingness to >take a risk. For instance - I really wish I would have bought Apple >stock when it was at $11 per share. > >While Founders may get a slight advantage, I'd like to think that - >current problems notwithstanding - we provide exemplary treatment for >all our customers. We certainly try to do our best. I know myself well enough not to consider using hindsight as an aide de memoire. I'm not mourning a loss of some 'advantage' (which I didn't know there was anyway). I don't get back anything from the money I pay regularly to Greenpeace, The Wilderness Society, World Vision etc. either; I pay the money because I believe in what the recipients are doing with it, and it would have been the same with you if I'd known about the Founder scheme. I wouldn't have been certain of getting a usable product, and as it happened I've paid a fair bit of money anyway and not got a usable product. But I kept paying the money just the same, because I wanted to support MacSpeech and because I kept hoping that the next version would work for me ... but I was never sure. And now we have Dictate, which I'm very optimistic about. Best, Erica M.N. Mackenzie Sunshine Coast, QLD, AUSTRALIA From chuck.rogers at macspeech.com Fri Feb 1 21:59:58 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Fri Feb 1 22:00:10 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: References: Message-ID: And all of us at MacSpeech are extraordinarily grateful and humbled by the support you and so many others have shown us through the years. Were it not for you, MacSpeech Dictate would not have been possible. On Feb 1, 2008, at 11:53 PM, Erica Mackenzie wrote: >> > > I know myself well enough not to consider using hindsight as an aide > de > memoire. I'm not mourning a loss of some 'advantage' (which I didn't > know there was anyway). I don't get back anything from the money I pay > regularly to Greenpeace, The Wilderness Society, World Vision etc. > either; I pay the money because I believe in what the recipients are > doing with it, and it would have been the same with you if I'd known > about the Founder scheme. I wouldn't have been certain of getting a > usable product, and as it happened I've paid a fair bit of money > anyway > and not got a usable product. But I kept paying the money just the > same, > because I wanted to support MacSpeech and because I kept hoping that > the > next version would work for me ... but I was never sure. And now we > have > Dictate, which I'm very optimistic about. > > > Best, > > Erica M.N. Mackenzie > Sunshine Coast, QLD, > AUSTRALIA From macsongbird at mac.com Fri Feb 1 22:38:07 2008 From: macsongbird at mac.com (Erica Mackenzie) Date: Fri Feb 1 22:38:07 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: Message-ID: The way I see it, you can't help us if we don't help you. Things function better in a society and an economy when you have co-operation as well as competition (that's the socialist in me talking ). I never forsaw Dictate or anything like it, even when Apple switched to Intel. But I would have kept upgrading iListen at intervals just the same. Not all of the debt I've managed to get my husband and myself into is medically related; some of it comes from putting his money where my mouth is ;-) At 3:59 PM, 2/2/08 or thereabouts, Chuck Rogers spake thus: >And all of us at MacSpeech are extraordinarily grateful and humbled by >the support you and so many others have shown us through the years. >Were it not for you, MacSpeech Dictate would not have been possible. Best, Erica M.N. Mackenzie Sunshine Coast, QLD, AUSTRALIA From spidra at speakeasy.net Sun Feb 3 00:46:16 2008 From: spidra at speakeasy.net (Spidra Webster) Date: Sun Feb 3 00:46:32 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: References: Message-ID: <58F099C4-DE81-444A-86BE-2FF7631E2A5F@speakeasy.net> On Feb 1, 2008, at 8:07 AM, Chuck Rogers wrote: > Chris: > > Let me see if I can make this crystal clear for you and any other > Founder that is on this list: > > MacSpeech Dictate has not shipped yet. Founders ALWAYS get the very > best price on all major releases. No exceptions. That's what we > promised you, and that is what you will get. We will send a note > out to Founders before we ship to the public. Until we are sure > exactly when that will be, we are entirely focused on making the > first release as good as it can possibly be. I am a Founder and bought the Macworld Expo crossgrade because no announcement had been made about Founder pricing and I didn't want to lose out on what might have been the only price break offered. I hope that if there's a difference between the two that the difference will be refunded to me. I look forward to getting the product as my disability has worsened over the last year and the pain is such that it's very hard for me to continue typing notes like this as I have. Megan Lynch Berkeley, CA From chuck.rogers at macspeech.com Sun Feb 3 08:51:35 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Sun Feb 3 08:52:24 2008 Subject: [MV] Trying to buy MacSpeech Dictate but no seems to be at home?? In-Reply-To: <58F099C4-DE81-444A-86BE-2FF7631E2A5F@speakeasy.net> References: <58F099C4-DE81-444A-86BE-2FF7631E2A5F@speakeasy.net> Message-ID: Megan (and everyone else): Pricing for Founders has not been set yet because we are not yet shipping. Any Founder who already purchased an cross grade should send a message to and let them know not to process your order. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. On Feb 3, 2008, at 2:46 AM, Spidra Webster wrote: > On Feb 1, 2008, at 8:07 AM, Chuck Rogers wrote: > >> Chris: >> >> Let me see if I can make this crystal clear for you and any other >> Founder that is on this list: >> >> MacSpeech Dictate has not shipped yet. Founders ALWAYS get the very >> best price on all major releases. No exceptions. That's what we >> promised you, and that is what you will get. We will send a note >> out to Founders before we ship to the public. Until we are sure >> exactly when that will be, we are entirely focused on making the >> first release as good as it can possibly be. > > I am a Founder and bought the Macworld Expo crossgrade because no > announcement had been made about Founder pricing and I didn't want > to lose out on what might have been the only price break offered. I > hope that if there's a difference between the two that the > difference will be refunded to me. > > I look forward to getting the product as my disability has worsened > over the last year and the pain is such that it's very hard for me > to continue typing notes like this as I have. > > Megan Lynch > > Berkeley, CA > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice From willrob at chorus.net Sun Feb 10 20:55:43 2008 From: willrob at chorus.net (William Robinson) Date: Sun Feb 10 20:56:33 2008 Subject: [MV] Could be worse In-Reply-To: <20080118212104.992817E2A28@listserver.themacintoshguy.com> References: <20080118212104.992817E2A28@listserver.themacintoshguy.com> Message-ID: <3AE51C2F-5F89-4C5E-8924-3960F797ADF9@chorus.net> While waiting impatiently for Dictate to ship, we can thank our lucky stars we aren't using Vista's Aero: http://www.youtube.com/watch?v=KyLqUf4cdwc&eurl -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/macvoice/attachments/20080210/07a05550/attachment.html From wyldceltic1 at mac.com Sun Feb 10 21:06:24 2008 From: wyldceltic1 at mac.com (Wyldceltic1) Date: Sun Feb 10 21:06:38 2008 Subject: [MV] Could be worse In-Reply-To: <3AE51C2F-5F89-4C5E-8924-3960F797ADF9@chorus.net> References: <20080118212104.992817E2A28@listserver.themacintoshguy.com> <3AE51C2F-5F89-4C5E-8924-3960F797ADF9@chorus.net> Message-ID: Thanks for the reminder of that den of inequity I for one will wait :-) On Feb 10, 2008, at 8:55 PM, William Robinson wrote: > While waiting impatiently for Dictate to ship, we can thank our > lucky stars we aren't using Vista's Aero: > > http://www.youtube.com/watch?v=KyLqUf4cdwc&eurl -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/macvoice/attachments/20080210/bd86719c/attachment.html From builtinbc at hotmail.com Thu Feb 14 12:12:36 2008 From: builtinbc at hotmail.com (Robert Marks) Date: Thu Feb 14 12:13:31 2008 Subject: [MV] MacSpeech Dictate and FileVault, cross-grading and medical vocabulary In-Reply-To: <7885651B-9F73-4DE7-B151-0207D2846B2B@macspeech.com> References: <7885651B-9F73-4DE7-B151-0207D2846B2B@macspeech.com> Message-ID: Hi Chuck, I just bought iListen 1.8 (planning to cross-grade to MacSpeech Dictate), installed it and was unable to create a profile - (I got "CreateUser() failed!" and had to search the MacSpeech website to find out why ... it is because I have FileVault enabled. Is the same limitation going to apply to Dictate? I presently use ViaVoice and it has no such limitation. I even run with encrypted virtual memory. I store my ViaVoice user profile in a Shared directory so it doesn't have to be encrypted and decrypted by FileVault. I sincerely hope that Dictate will function with FileVault. Security is an increasingly important issue for those of us who use laptops. Password protection on a Mac is worthless if the laptop is stolen as one can simply reset the password using an OS X installer disk. Having to log out of a FileVault protected account to dictate is a bloody nuisance. I'd rather run DNS under Parallels if it comes to that. A few other questions (my apologies if you might have answered any of these previously; I did try to go through the last 25 posts or so before asking them). 1. Is time training iListen 1.8 worthwhile if one plans to cross- grade to Dictate (e.g. is the vocabulary created by user training transferrable?) 2. I understand you are planning on releasing a medical vocabulary in about six months. Will it be possible to install this onto an existing profile, or will the user have to start from scratch after installing this vocabulary (? To use Dictate as a medical subspecialist, I will have to train it on thousands of words unique to my subspecialty - I doubt they will all be in the medical vocabulary). What will it cost? (I bought IBM's Medical Vocabulary directly from IBM for $265 CDN). This is not a question, but a suggestion. I found out that ViaVoice does astonishingly well using the internal microphone on my MacBook Pro with "Use ambient noise reduction" checked in Sound input preferences. (You might wonder why I need to switch dictation programs - unfortunately only basic direct dictation works in ViaVoice on an MBP under Leopard and it is not very stable). Given the touted accuracy of MacSpeech Dictate after minimal training, I hope that using the internal microphone will not be precluded. Many thanks in advance for your assistance. - Bob On Jan 24, 2008, at 9:54 AM, Chuck Rogers wrote: > All: > > We are still having some problems tracking down the exact nature of > the problem on our web site regarding crossgrade orders. In order to > speed up the process of tracking this down, we have established a > new department in our Support system for collecting information > regarding these problems. > > If you are having problems ordering your crossgrade, please do the > following: > > 1). Point your browser to > > 2). Click on "Submit Ticket." > > 3). Click on "MacSpeech Dictate" > > 4). Click on "Dictate cross grade issues" > > 5). Click the "Next" button. > > 6). Enter your email address and a subject in the appropriate fields. > > 7). In the large text field, please enter the following information: > > - Enter your name. > - Enter your iListen Activation Code > - describe the sequence of events that led up to the problem > - if possible, please attach a screenshot. > > This will help our web team determine why some people have no > problem getting an order through while others do have problems. > > Thanks in advance. > > > > Best Regards, > > Chuck Rogers, Chief Evangelist > MacSpeech, Inc. > > > > > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice From chuck.rogers at macspeech.com Thu Feb 14 13:13:39 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Thu Feb 14 13:13:54 2008 Subject: [MV] MacSpeech Dictate and FileVault, cross-grading and medical vocabulary In-Reply-To: References: <7885651B-9F73-4DE7-B151-0207D2846B2B@macspeech.com> Message-ID: Bob: Thanks for your interest in our products! I do not believe MacSpeech Dictate will have the same issues as iListen in regards to FileVault, but I haven't tried myself - I avoid FileVault like the plague after having lost all my data not once, but twice. I can tell you this: using FileVault not only puts all your data at extreme risk of being irretrievably lost, but it also robs your computer of valuable processor cycles that could be used for better accuracy. If you absolutely must have your data encrypted, consider using an encrypted disk image instead, which is also much easier to back up and uses exactly the same encryption mechanism as FileVault except it does not ruin your Home folder. As to whether or not you want to train iListen, that would be entirely up to you. MacSpeech Dictate takes about 5 minutes to set up and train. Most people need to spend at least 15 minutes training iListen to get reasonable results. The training is not transferable, since the two products use two different engines. We have not announced a time frame for releasing the Medical vocabulary, other than to say later this year. Professional vocabularies are independent of your profile, so yes, you should be able to install the medical vocabulary without having to create a new profile. Since we have not begun work on the professional vocabularies yet, I can't say for sure, however. We do not have an anticipated cost for any of the professional vocabularies at this time. We have never limited the use of the built-in microphone. You can use it with iListen, if you want. We do not provide technical support if you are using the internal mic and the reason for asking for support is because you aren't satisfied with the accuracy you are getting. We do not anticipate that policy to change with MacSpeech Dictate, although you will get better accuracy with the built-in mic over iListen. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. On Feb 14, 2008, at 2:12 PM, Robert Marks wrote: > Hi Chuck, > > I just bought iListen 1.8 (planning to cross-grade to MacSpeech > Dictate), installed it and was unable to create a profile - (I got > "CreateUser() failed!" and had to search the MacSpeech website to > find out why ... it is because I have FileVault enabled. Is the same > limitation going to apply to Dictate? I presently use ViaVoice and > it has no such limitation. I even run with encrypted virtual memory. > I store my ViaVoice user profile in a Shared directory so it doesn't > have to be encrypted and decrypted by FileVault. I sincerely hope > that Dictate will function with FileVault. Security is an > increasingly important issue for those of us who use laptops. > Password protection on a Mac is worthless if the laptop is stolen as > one can simply reset the password using an OS X installer disk. > Having to log out of a FileVault protected account to dictate is a > bloody nuisance. I'd rather run DNS under Parallels if it comes to > that. > > A few other questions (my apologies if you might have answered any > of these previously; I did try to go through the last 25 posts or so > before asking them). > > 1. Is time training iListen 1.8 worthwhile if one plans to cross- > grade to Dictate (e.g. is the vocabulary created by user training > transferrable?) > > 2. I understand you are planning on releasing a medical vocabulary > in about six months. Will it be possible to install this onto an > existing profile, or will the user have to start from scratch after > installing this vocabulary (? To use Dictate as a medical > subspecialist, I will have to train it on thousands of words unique > to my subspecialty - I doubt they will all be in the medical > vocabulary). What will it cost? (I bought IBM's Medical Vocabulary > directly from IBM for $265 CDN). > > This is not a question, but a suggestion. I found out that ViaVoice > does astonishingly well using the internal microphone on my MacBook > Pro with "Use ambient noise reduction" checked in Sound input > preferences. (You might wonder why I need to switch dictation > programs - unfortunately only basic direct dictation works in > ViaVoice on an MBP under Leopard and it is not very stable). Given > the touted accuracy of MacSpeech Dictate after minimal training, I > hope that using the internal microphone will not be precluded. > > Many thanks in advance for your assistance. > > - Bob > From willrob at chorus.net Wed Feb 20 15:08:41 2008 From: willrob at chorus.net (William Robinson) Date: Wed Feb 20 15:08:56 2008 Subject: [MV] Dictate shipping Message-ID: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> Founder members are apparently being shipped their upgrades to Dictate. http://www.macspeech.com/article_info.php?articles_id=290 Crossgrades will ship next and then new orders. According to the press release, there is a choice of microphones for new purchases, but there is no indication which, if any, microphone ships with crossgrades. I suspect that microphones would not be included in crossgrades. Founders, we're eager to hear your reports once you start using the new application. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/macvoice/attachments/20080220/98288fc1/attachment.html From gavinwj at wanadoo.fr Wed Feb 20 15:20:15 2008 From: gavinwj at wanadoo.fr (Gavin Wynford-Jones) Date: Wed Feb 20 15:22:04 2008 Subject: [MV] Dictate shipping In-Reply-To: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> References: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> Message-ID: As a Founder and shareholder I would have preferred hearing this (or indeed any other news) directly from the company first... Gavin On 21 Feb 2008, at 00:08, William Robinson wrote: > Founder members are apparently being shipped their upgrades to > Dictate. > > > http://www.macspeech.com/article_info.php?articles_id=290 > > Crossgrades will ship next and then new orders. According to the > press release, there is a choice of microphones for new purchases, > but there is no indication which, if any, microphone ships with > crossgrades. I suspect that microphones would not be included in > crossgrades. > > Founders, we're eager to hear your reports once you start using the > new application. > > > > > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/macvoice/attachments/20080221/483e843e/attachment-0001.html From chuck.rogers at macspeech.com Wed Feb 20 15:34:09 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Wed Feb 20 15:34:18 2008 Subject: [MV] Dictate shipping In-Reply-To: References: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> Message-ID: <10FED8D9-9E82-4589-A600-270670F44B16@macspeech.com> Gavin: A note was sent to the Founder's Email list on February 12th, so all Founders whose *current* email address is on that list did receive notification. If you didn't get that email, please contact me off-list and I will pass along that information to the appropriate person. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. From chuck.rogers at macspeech.com Wed Feb 20 15:41:24 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Wed Feb 20 15:42:19 2008 Subject: [MV] Dictate shipping In-Reply-To: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> References: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> Message-ID: All: This is correct. Cross grades assume you already have iListen, and therefore already have a MacSpeech-certified microphone. There is no way we could afford to include a high-quality microphone at a price of $79. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. From ahdfox at mac.com Wed Feb 20 17:56:55 2008 From: ahdfox at mac.com (Damien Fox) Date: Wed Feb 20 17:57:04 2008 Subject: [MV] Dictate shipping In-Reply-To: References: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> Message-ID: <89427A19-883A-4F7F-B27E-C10D6B0B148F@mac.com> that's news to me: I bought a "cross-grade" (after putting in about $500 into various iListen versions over the years to support MacSpeech and try them out - I use Dragon) and saw nothing about not getting a mic. That's another example of the communications that macspeech really needs to clean up. good guys, great stuff, but it feels a bit like a hype & bait & switch. not fully, mind you, but it has that same taste to it, even though it's only likely an accident in the awesome blizzard of attention since macworld. -damien On 20-Feb-08, at 6:41 PM, Chuck Rogers wrote: > All: > > This is correct. Cross grades assume you already have iListen, and > therefore already have a MacSpeech-certified microphone. There is no > way we could afford to include a high-quality microphone at a price > of $79. > > > > Best Regards, > > Chuck Rogers, Chief Evangelist > MacSpeech, Inc. > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice From chuck.rogers at macspeech.com Wed Feb 20 19:25:13 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Wed Feb 20 19:25:58 2008 Subject: [MV] Dictate shipping In-Reply-To: <89427A19-883A-4F7F-B27E-C10D6B0B148F@mac.com> References: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> <89427A19-883A-4F7F-B27E-C10D6B0B148F@mac.com> Message-ID: Damien (and everyone else): It really is pretty simple math: at $79 there would be no way we could afford to also include a headset. Also, since the cross grade ONLY applies to people who already have iListen, many people would prefer not to have a second microphone. To be honest, we really never thought anyone would think twice about it since, if they already had iListen, they already had a mic. But I have forwarded your message to the person in charge of our web site, so perhaps they will put something up. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. On Feb 20, 2008, at 7:56 PM, Damien Fox wrote: > that's news to me: I bought a "cross-grade" (after putting in about > $500 into various iListen versions over the years to support > MacSpeech and try them out - I use Dragon) and saw nothing about > not getting a mic. That's another example of the communications > that macspeech really needs to clean up. good guys, great stuff, > but it feels a bit like a hype & bait & switch. not fully, mind > you, but it has that same taste to it, even though it's only likely > an accident in the awesome blizzard of attention since macworld. > > -damien > > > On 20-Feb-08, at 6:41 PM, Chuck Rogers wrote: > >> All: >> >> This is correct. Cross grades assume you already have iListen, and >> therefore already have a MacSpeech-certified microphone. There is >> no way we could afford to include a high-quality microphone at a >> price of $79. >> >> >> >> Best Regards, >> >> Chuck Rogers, Chief Evangelist >> MacSpeech, Inc. >> _______________________________________________ >> MacVoice mailing list >> MacVoice@listserver.themacintoshguy.com >> http://listserver.themacintoshguy.com/mailman/listinfo/macvoice > > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice From davew at brandeis.edu Wed Feb 20 19:36:32 2008 From: davew at brandeis.edu (David Wisniewski) Date: Wed Feb 20 19:36:36 2008 Subject: [MV] Dictate shipping In-Reply-To: References: <37EE0D91-C5C0-4603-A8AC-376E1BF99ED1@chorus.net> <89427A19-883A-4F7F-B27E-C10D6B0B148F@mac.com> Message-ID: <19A25B97-6470-4E1D-9B7A-A3CE3A2045D8@brandeis.edu> On Feb 20, 2008, at 10:25 PM, Chuck Rogers wrote: > It really is pretty simple math [...] Chuck - I agree with you completely, and support the approach MacSpeech chose to take. I've 'supported' Adobe with THOUSANDS of dollars for Photoshop (remember Pshop 3?), and sometime got what I considered very-marginal upgrades (at least for features I needed). That's the nature of software - if you don't need it now, don't buy it, because next year there will be a better version. Better yet, in three years it will be even better. Those that buy each year pay much more, but they get to use the software. Sometimes I paid Adobe and wish I hadn't, but c'est la vie. I'm glad MacSpeech has stuck it out and has been around for so long. Here's wishing you another decade of success. Cheers, David Wisniewski -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/macvoice/attachments/20080220/849deb8d/attachment.html From tscheresky at micron.com Wed Feb 20 21:32:51 2008 From: tscheresky at micron.com (tscheresky@micron.com) Date: Wed Feb 20 21:33:40 2008 Subject: [MV] Dictate shipping In-Reply-To: Message-ID: Bundling is a sales gimmick. You bundle a good product with a marginal one, and charge more. Can you say ViaVoice? If you use voice recognition you probably already have a good microphone, and you know what you like in a microphone and don't want someone choosing one for you. MacSpeech made the right decision by not including a microphone with Dictate and charging more. Todd -----Original Message----- From: macvoice-bounces@listserver.themacintoshguy.com [mailto:macvoice-bounces@listserver.themacintoshguy.com] On Behalf Of Chuck Rogers Sent: Wednesday, February 20, 2008 8:25 PM To: A place to discuss speech recognition on Macintosh. Subject: Re: [MV] Dictate shipping Damien (and everyone else): It really is pretty simple math: at $79 there would be no way we could afford to also include a headset. Also, since the cross grade ONLY applies to people who already have iListen, many people would prefer not to have a second microphone. To be honest, we really never thought anyone would think twice about it since, if they already had iListen, they already had a mic. But I have forwarded your message to the person in charge of our web site, so perhaps they will put something up. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. On Feb 20, 2008, at 7:56 PM, Damien Fox wrote: > that's news to me: I bought a "cross-grade" (after putting in about > $500 into various iListen versions over the years to support MacSpeech > and try them out - I use Dragon) and saw nothing about not getting a > mic. That's another example of the communications that macspeech > really needs to clean up. good guys, great stuff, but it feels a bit > like a hype & bait & switch. not fully, mind you, but it has that > same taste to it, even though it's only likely an accident in the > awesome blizzard of attention since macworld. > > -damien > > > On 20-Feb-08, at 6:41 PM, Chuck Rogers wrote: > >> All: >> >> This is correct. Cross grades assume you already have iListen, and >> therefore already have a MacSpeech-certified microphone. There is no >> way we could afford to include a high-quality microphone at a price >> of $79. >> >> >> >> Best Regards, >> >> Chuck Rogers, Chief Evangelist >> MacSpeech, Inc. >> _______________________________________________ >> MacVoice mailing list >> MacVoice@listserver.themacintoshguy.com >> http://listserver.themacintoshguy.com/mailman/listinfo/macvoice > > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice _______________________________________________ MacVoice mailing list MacVoice@listserver.themacintoshguy.com http://listserver.themacintoshguy.com/mailman/listinfo/macvoice From chuck.rogers at macspeech.com Thu Feb 21 07:31:32 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Thu Feb 21 07:32:32 2008 Subject: [MV] Dictate shipping In-Reply-To: References: Message-ID: <7D250BB2-C62A-4866-A17C-30207C361BD1@macspeech.com> Just as an FYI, NEW (full retail) packages of MacSpeech Dictate do include a new microphone, but this has to do with making sure the user has a microphone that works well with both Macs (which have a different audio input requirement than PCs) and our product. On Feb 20, 2008, at 11:32 PM, wrote: > Bundling is a sales gimmick. You bundle a good product with a > marginal > one, and charge more. Can you say ViaVoice? If you use voice > recognition you probably already have a good microphone, and you know > what you like in a microphone and don't want someone choosing one for > you. MacSpeech made the right decision by not including a microphone > with Dictate and charging more. > > Todd > From jbusser at interchange.ubc.ca Thu Feb 21 07:46:23 2008 From: jbusser at interchange.ubc.ca (James Busser) Date: Thu Feb 21 07:48:49 2008 Subject: [MV] MacSpeech Dictate announcement to founders In-Reply-To: <20080220232202.D50EAE71690@listserver.themacintoshguy.com> References: <20080220232202.D50EAE71690@listserver.themacintoshguy.com> Message-ID: As a member of the list macspeech-Founder@lists.macspeech.com, I received such a message from Andrew Taylor on February 12, so the problem is not one of inconsideration, it would seem the problem may be that you are somehow not on that list. Jim On 20-Feb-08, at 3:22 PM, macvoice- request@listserver.themacintoshguy.com wrote: > From: Gavin Wynford-Jones > Subject: Re: [MV] Dictate shipping > To: "A place to discuss speech recognition on Macintosh." > > Message-ID: > Content-Type: text/plain; charset="us-ascii" > > As a Founder and shareholder I would have preferred hearing this (or > indeed any other news) directly from the company first... From ricky at notdoneliving.net Mon Feb 25 21:36:58 2008 From: ricky at notdoneliving.net (Ricky Buchanan) Date: Mon Feb 25 21:38:02 2008 Subject: [MV] MacSpeech Dictate - Ordering issues In-Reply-To: References: Message-ID: <43BD9BF4-D710-4EC7-B05C-CBB1AD7BCC4C@notdoneliving.net> Mark, did you ever get this figured out? I bought mine from the Aust distributor IIRC, so I can't apply for the crossgrade from the site. I have 1.6.8, not 1.8, if it matters. I would very much like to crossgrade to Dictate but ... like you said, the local distributor is failing to be helpful. Ricky On 19/01/2008, at 7:19 AM, Mark Gibson wrote: > Trying to order the cross grade and I'm in a bind. > > I've registered with the site because the local Aust distributor is > a PITA / useless. > > However when I place the order and proceed to the checkout there is > an error because there is no shipping option. > > FedEx apparently doesn't recognise the post code (even though I'm in > Sydney - a fairly large place by Australian standards) and USPS also > has an error. > > Any suggestions? > -- > > Regards, > > Mark (}-: > +61 (0)4 1927 7198 > Skype / AIM / iChat: gibsonm1 > > Windows users often swear at their PC's whereas Mac users often > swear by their Macs. > > > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice r -- Ricky Buchanan * ricky@notdoneliving.net * http://notdoneliving.net/ The people of the machine not only reduce everything to mathematics, but they also leave important sums out of the equations. -- DJN From richards at spawar.navy.mil Tue Feb 26 10:11:59 2008 From: richards at spawar.navy.mil (John F. Richardson) Date: Tue Feb 26 10:11:06 2008 Subject: [MV] MacSpeech Dictate - Ordering issues In-Reply-To: <43BD9BF4-D710-4EC7-B05C-CBB1AD7BCC4C@notdoneliving.net> References: <43BD9BF4-D710-4EC7-B05C-CBB1AD7BCC4C@notdoneliving.net> Message-ID: <009501c878a3$149b3ee0$4c643180@jpmis.mil> Hello, I have 1.7.x BUT had 1.6.8 loaded. The 1.8 download was easy and using the previous activation code cranked up 1.8. So, the 1.8 requirement was almost trivial. John F. Richardson -----Original Message----- From: macvoice-bounces@listserver.themacintoshguy.com [mailto:macvoice-bounces@listserver.themacintoshguy.com] On Behalf Of Ricky Buchanan Sent: Monday, February 25, 2008 9:37 PM To: A place to discuss speech recognition on Macintosh. Subject: Re: [MV] MacSpeech Dictate - Ordering issues Mark, did you ever get this figured out? I bought mine from the Aust distributor IIRC, so I can't apply for the crossgrade from the site. I have 1.6.8, not 1.8, if it matters. I would very much like to crossgrade to Dictate but ... like you said, the local distributor is failing to be helpful. Ricky On 19/01/2008, at 7:19 AM, Mark Gibson wrote: > Trying to order the cross grade and I'm in a bind. > > I've registered with the site because the local Aust distributor is > a PITA / useless. > > However when I place the order and proceed to the checkout there is > an error because there is no shipping option. > > FedEx apparently doesn't recognise the post code (even though I'm in > Sydney - a fairly large place by Australian standards) and USPS also > has an error. > > Any suggestions? > -- > > Regards, > > Mark (}-: > +61 (0)4 1927 7198 > Skype / AIM / iChat: gibsonm1 > > Windows users often swear at their PC's whereas Mac users often > swear by their Macs. > > > _______________________________________________ > MacVoice mailing list > MacVoice@listserver.themacintoshguy.com > http://listserver.themacintoshguy.com/mailman/listinfo/macvoice r -- Ricky Buchanan * ricky@notdoneliving.net * http://notdoneliving.net/ The people of the machine not only reduce everything to mathematics, but they also leave important sums out of the equations. -- DJN _______________________________________________ MacVoice mailing list MacVoice@listserver.themacintoshguy.com http://listserver.themacintoshguy.com/mailman/listinfo/macvoice From chuck.rogers at macspeech.com Wed Feb 27 10:40:51 2008 From: chuck.rogers at macspeech.com (Chuck Rogers) Date: Wed Feb 27 10:41:05 2008 Subject: [MV] MacSpeech Dictate Update Message-ID: Everyone: I'd like to update everyone on the status of MacSpeech Dictate, including those trying to purchase from our international distributors. As most of you know, we made a pretty big splash at Macworld Expo. While we knew the response would be incredible, we had no idea how overwhelming it would be. In order to meet the demand we have increased our sales and support staff (and trained them quickly), and we also made a decision to roll out the product in stages, rather than all at once, so we could keep up with not only the initial sales, but also the post-sales support. On February 15th we started shipping to our Founders - those who took a chance on us and bought a T-shirt from us over a year before we started shipping iListen. We promised them first access to any new products as part of our thank you for having faith in us, so that's why they get it first. From there we have orders we took at Macworld to send out, as well as all those who have already purchased crossgrades directly from us. This means that even as product starts to arrive at our distributors, it will be constrained at first. So I would like to ask all of you to please have patience and cut your local distributors and resellers some slack when they say they don't know when they will be getting copies of MacSpeech Dictate in stock - they really don't! If you need more information, take a look at the following press release, or feel free to contact me directly. Best Regards, Chuck Rogers, Chief Evangelist MacSpeech, Inc. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://listserver.themacintoshguy.com/pipermail/macvoice/attachments/20080227/399b4c96/attachment.html