<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">I can't speak for anyone else, but I would need a lot more information before I think someone could help you. It is important to know which version of DragonDictate you are using, your current operating system, and your computer specifications. Also, sometimes your crash log can give you good information.<div><br></div><div>It is a great product, and I have been using it and its predecessor successfully for years. I will say, however, I have never thought that Nuance had very good technical support, speaking from my years with Dragon NaturallySpeaking.</div><div><br></div><div>Hopefully someone can help you!</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div> Valerie </div><div><br></div><div>Speech recognition in use ... I talk, it listens, sometimes we make mistakes! ;-)</div></span>
</div>
<br><div><div>On Feb 7, 2011, at 10:02 PM, Joan B Sax Ph.D. wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Arial; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; ">I am very disappointed in the lack of any support from Nuance regarding my problem with Dragon Dictate. Every time I open it, it starts to load my profile and then crashes. Does anyone here have any suggestions as to how to fix this? Otherwise I will ask for my money back.<span class="Apple-converted-space"> </span></span></blockquote></div><br></div></body></html>