Dead Screen = Frustration w/ Apple
j.list at ninewire.com
j.list at ninewire.com
Thu Dec 19 10:07:15 PST 2002
I came home yesterday, opened by laptop, and noticed the
screen was flickering. I rebooted it, and was shocked to
notice that the bottom 1/3 of the screen was black. That's
no good! Slowly, the black seemed to change to a very
blurry frozen image of the screen. I shut the computer
down and took a nap and when I woke up, the screen was
fine! So then this morning, I get into work, open the
screen, and it has done the same thing.
I just spent the last 40 minutes on the phone with apple
and I have to send it in to them again. This will be the
second time in 2 months and last time they replaced $4800
worth of parts, (on a $3000 laptop?) including the screen.
They're telling me repair times are 5-7 days and they're
closed on the 25th, the 31st and the 1st. Considering I
make the majority of my income from this laptop, this is
making my day a little gray.
Has any one had this problem with the screen before? Does
any one have any suggestions on how to deal w/ Apple?
Maybe I can get them to expedite it? Is this something
the local apple service center could handle?
Ahhh!
Thanks
--
Jesse Williams-Proudman || CEO
NineWire Digital Solutions || +1.888.873.6199
jesse at ninewire.com || http://ninewire.com
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