[Ti] Apple Store Service blows

[Shawn King]

On 4/8/03 1:45 PM, "Michael Bigley" <wakinyan at fuse.net> wrote:

>> So what is the relevant corporation organization chart structure
>> for the Apple Stores relative to Apple Corp?  Anyone know?  With
>> a little (or some) info, one might be able to find approximately
>> where the problem starts.
> 
> Hey Shawn, can you help us out here.

I'm trying.

> Do they have an ombudsman for customer service,
> retail ops, etc...

Apple has no official Ombudsman (although, I've always thought they should
have one) and generally only takes email at <feedback at apple.com>.

Shawn King
On this week's show:
Rick LePage of Macworld magazine &
Dave Moser of the Mac Design Conference!
http://www.yourmaclife.com