[Ti] Apple Store Service blows

Sherman Gregory sherman at qualcomm.com
Wed Apr 9 09:53:10 PDT 2003


At 9:35 PM -0400 4/8/03, NaegeleWDC at aol.com wrote:

>  However, their principal role is to sell Apple products and that is 
>what they are doing.
>
>

When the guy tells me to leave the display model alone, then walks 
away without offering to sell me anything, I question whether or not 
the employees understand this role.

It is really too bad that people in the US have been so conditioned 
to accept crappy customer service and crappy products (e.g. Windows). 
I try not to be.  I vote with my wallet for good customer service.

     Sherman



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