[Ti] Apple Store Service blows
Sherman Gregory
sherman at qualcomm.com
Wed Apr 9 09:53:10 PDT 2003
At 9:35 PM -0400 4/8/03, NaegeleWDC at aol.com wrote:
> However, their principal role is to sell Apple products and that is
>what they are doing.
>
>
When the guy tells me to leave the display model alone, then walks
away without offering to sell me anything, I question whether or not
the employees understand this role.
It is really too bad that people in the US have been so conditioned
to accept crappy customer service and crappy products (e.g. Windows).
I try not to be. I vote with my wallet for good customer service.
Sherman
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