[Ti] Applecare and tracking numbers

[Robert Nicholson]

On Wednesday, April 30, 2003, at 06:03  PM, PaulaTx1 at aol.com wrote:

> Did anyone ever reply to Robert's query? (reproduced below in it's 
> entirety lest anyone forget any of it)  Let me take a stab at it.
>      I don't know what you are expecting from Apple regarding your 
> AppleCare, but all I got the first time was a letter saying I had 
> AppleCare.  And it arrived via the United States Postal Service  which 
> does not have tracking like UPS.   When I finally called after a few 
> weeks inquiring why I had not received my disc repair utility as 
> promised, they apologized profusely and mailed me one right out.  
> Again, it came United States mail...no way to track it.  (And that was 
> months ago, and I have yet to need to use that disc.)

I know Apple is Apple and all but I don't think it should take 6 weeks 
to get a customer their CD no matter how they choose to send it.