hot power adaptor Plus other repair woes
Ritz, Daniel
daniel.ritz at transcore.com
Tue Apr 20 12:12:28 PDT 2004
Kynan Shook Wrote:
> I'd recommend checking to be *sure* you didn't buy AppleCare; their
> database is nowhere near foolproof. At the AASP I work for, we get a
> machine that is denied warranty coverage probably a couple times a
> month (a fairly small percentage, but not something that we are
> unaccustomed to). There are a wide variety of mix-ups;
> computers that
> are under 1 year old that the reseller didn't register for the 1-year
> warranty after it was sold, AppleCare plans where the
> registration card
> was never sent in (assuming it was one that was not handled by the
> reseller automatically), AppleCare plans where the reseller forgot to
> send in the registration, computers where the registration
> was sent but
> it just didn't make it into Apple's database, whatever. We just take
> the original receipt for the machine, the AppleCare receipt (if
> applicable), and fax 'em in to Apple; they're good about correcting
> their mistakes (and other peoples').
>
> "Ritz, Daniel" <daniel.ritz at transcore.com> writes:
> > I call Apple to invoke an Apple Care case and they say I am not
> > enrolled. They offer me
> > a 'flat fee' repair, which means for approximately $340
> they will fix
> > anything that would be a warranty repair, if the unit was
> still under
> > warranty. This was on 10/5, and I decide to check my credit card
> > statements 'cause I am still convinced that I DID enroll for Apple
> > Care.
>
Should have sad "still WAS convinced..." because I checked my CC statements and only the combo drive charge was found, never followed up on the Apple Care once I got the quote of its price...
Wilhelm Wanders wrote
> Hey Daniel,
>
> how long did your lcd screen last you, or when did you
> actually realize
> that there was something wrong ?
> My powerbook is running 24/7 and although the screen turns
> off after 3
> minutes i can already see some weaker spots on some corners ......
> well, it is now almost 3 years old ...
> an estimate of lifetime of the lcd screen would help to calculate
> future cost for me =)
>
> william
>
>
> On Apr 20, 2004, at 10:44 AM, Ritz, Daniel wrote:
>
> > My block has outlasted two LCDs! (Back light blew, and now
> the bottom
The backlight went while the unit was under its 1 year warranty and apple replaced the lcd half of my Ti. I could tell because the hinges where painted grayish/white on the new lid, as opposed to metallic paint.
The 2/3 blank problem came up after transporting the unit, no notable rough housing occurred. Must have been 14 months old. For a while, tapping it with the right 'english' would get the unit to refresh the entire screen, but the bottom 2/3 would not be active and would fade back to the "old ink jet in the rain" washed out look and be very dim. Before this problem, I saw no problems that I can recall.
Daniel
More information about the Titanium
mailing list