[Ti] New 1.5ghz Powerbook with bad pixel

John Griffin jwegriffin at mac.com
Sun May 9 14:14:22 PDT 2004


Lee Yan Zhan <yzlee at starhub.net.sg> writes:
> Just got my new PB(1.5Ghz, 1GB RAM, 128MB VRAM, 5400rpm 80GB HD)
> yesterday
> and found 2 bad pixels.  This is the first time in over a decade that
> I got
> bad pixel LCD from Apple.  Spoke to Apple Care and got the standard
> reply.
> The help desk person did mentioned that now PB are made in China - they
> expect more of these cases.  Personally, I think its got nothing to do
> with
> PB being made in China.  Apple should be expected to give us perfect
> LCD.
> There should be no compromise on quality from Apple...anyway, a very
> sad
> weekend for me and the rest of my macs(cube, pismo, 550Ti).

I for one would be very upset. I have had six Powerbooks and not one of them
had a stuck pixel. If I were you I'd demand an exchange. I just checked
every square cm on my new machine and there isn't even the suggestion of a
defective pixel. It should be the same for the entire line China or not.
BTW: Chinese production standards happen to be pretty high. They are getting
frighteningly better at it all the time.

There is one thing you could try. They say that massaging (carefully) the
screen where the dead or stuck pixel resides with your finger (meaty part,
not the nail) could free up the pixel and make it work.

Jg



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