[Ti] OT OSX question

Christoph Pistor cpistor at frys.com
Tue Nov 16 08:42:31 PST 2004


Chris,

Thank you very much for your help! I tried what you suggested (deleting the
com.apple.helpui folder. However, it did not resolve my problem. And I do
have have a folder called Library under Macintosh HD/Users and not under
Macintosh HD/Users/Shared. I do not recall if and how it might have been
moved one directory up. Do you think it would be safe to try to move it back
down to Macintosh HD/Users/Shared. What should I have inside Macintosh
HD/Users ? Only the users directories and a directory called Shared?
Currently I have three directories here: my user, Library and Shared. Inside
Shared there is only one folder called Faxes.

Thank you very much for your help again.

Christoph 


On 11/14/04 8:41 PM, "Chris Olson" <chris.olson at astcomm.net> wrote:

> On Nov 14, 2004, at 9:57 PM, Christoph Pistor wrote:
> 
>> I am confused with Help. When I launch help viewer I cannot see my
>> help anymore.
> 
> Please explain what you mean by "cannot see my help anymore".  What did
> you see before that's not there now?
> 
>> Now I started looking for the application and the files. However,
>> there seem to be three directories of Library on my computer. One is
>> in root of the hard drive one is under users and one in my own
>> account.
> 
> Yeah, leave those alone.  Actually there's one at /System/Library too,
> and there's nothing at /Users.  It should be /Users/Shared/Library.
> Start messing with anything outside your user directory, without
> knowing what you're doing, and more than Help will stop working.
> 
>> Where do I have to have what installed under the Documentation and
>> Help directories to see all the help for all the programs all the
>> time?
> 
> You don't have to do anything.  The help viewer will launch the help
> section for the application in question automatically.  Any
> applications you install will have their own help routines, and will
> install the appropriate files/directories in ~/Library.  If what I
> think happened did happen, then go to ~/Library/Caches and delete the
> folder called com.apple.helpui.  This will do no harm and will only
> cause the help utility to rebuild its cache.  Be aware this is the
> Library folder in your user account directory (home).  NOT any system
> Libraries.  Do not mess with anything outside your user directory, or
> the /Applications directory, unless you're absolutely certain you know
> what you are doing.  You WILL break your system if you have admin
> access and start mucking around in /Library or /System/Library.
> 
> --
> Chris
> 
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