<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Thanks, regretfully safe mode would not allow me to use a browser so I just bit the bullet and trashed his preferences files. Restart has been good without a problem (1/2 hour into it). Appreciate your help.<DIV><BR class="khtml-block-placeholder"></DIV><DIV>Scott</DIV><DIV><BR class="khtml-block-placeholder"><DIV><DIV><DIV><DIV>On May 2, 2006, at 7:44 PM, John McGibney wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Sounds like a corrupt preference file.</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">1. Download preferential treatment. Start the machine in safe mode from his account (if it will run) an run preferential treatment to check the preference files.</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">2. Create another account for him. Transfer his needed files to the new account, delete the old account. If there is nothing necessary in his account just trash it and create a new one for him.</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">John</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">On May 2, 2006, at 6:37 PM, Scott Smith wrote:</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P> <BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 10.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Listas,</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 10.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P> <P style="margin: 0.0px 0.0px 0.0px 10.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">what is the solution to a laptop that won't run unless you create a new account and start up from it?<SPAN class="Apple-converted-space"> </SPAN>My kid's 12" G4 won't get beyond the spinning beach ball when he tries to log on.<SPAN class="Apple-converted-space"> </SPAN>I can log via my account.<SPAN class="Apple-converted-space"> </SPAN>What exactly does one do to get rid of the corrupted info?<SPAN class="Apple-converted-space"> </SPAN>I'd hate to have to do a complete system reinstall if it can be avoided.</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 10.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P> <P style="margin: 0.0px 0.0px 0.0px 10.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Scott</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 10.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">___________________________________________</FONT></P> </BLOCKQUOTE></BLOCKQUOTE></DIV><BR></DIV></DIV></DIV></BODY></HTML>