Tracy Keirns tapped out this message on 2/9/2003 3:50 PM >I don't think I did anything special. I plugged the switchbox into the >wall phone jack and then ran the modem line to the computer. I also >plugged in the phone that sits on my desk. Once call waiting was >activated it worked fine. The box itself rings, not the phone, which >made me jump out of my chair the first time it happened! HAHA When it >rings you just pick up the phone to get your call. Obviously this unit is broken and they will not take it back..<sigh>