Florin Alexander Neumann tapped out this message on 7/24/2003 4:14 PM >Or you can think of X as a completely new operating >system, with some similarities to OS 9 -- and some similarities to >Windows, for that matter -- and learn from scratch to do things the OS >X way. Yes I agree about having a font management system which to me seems like it would have been a no-brainer for the designers...............however, why is it we must celebrate all the things which we hated in Windows? I have no users who are not just one individual on a machine or who are on networks except for myself, and I am one person with 16 computers.......so the multi user thing just complicates matters for me. For example: I just sent one of my web customers a CD full of software/updates for her OS 9.2.2 and she gave up saying she could not open them. (She is on AOL dialup and it's too slow to get herself the necessary stuff like Acrobat Reader and Quick Time so I mailed them to her) Problem was she was clicking and getting application not found. Being an AOL user, she never used Stuffit Expander before directly. I did explain that she probably would have to drag the .bin files over the application. She ended her email with Sorry, thanks but none of it worked. Now, I KNOW I tested all those files I burned on an OS 9.04 so I know they would open on 9.2.2 which has Stuffit 6 on it .........<sigh> But you see what I am up against? People give up so easily. This week I have an elderly lady in another state who just ordered a new laptop with X on it. What was wrong with her not-so-old gumdrop iMac? NOTHING! Except that she repeatedly could not follow simple directions I gave her to make right what was wrong or update her system to the max OS, applications etc. Can you see what fun I will have now when trying to direct her on how to unstuff and install and adjust or even FIND files in X??? I dread the thought..... :-( ON the other hand, I just redid a similar machine for an elderly man, and he can't quite understand what I did with it to "make it so fast" or to "stop crashing". (I simply wiped the drive, installed OS 9.1 and made sure all his apps were updated and allocated and clearly set on the Launcher for him) He has not had trouble since and can follow my directions because I can direct him (most of the time -- since elderly people have good days and bad with this stuff) to the problem and how to adjust it. Even when I know what I am looking for in X, sometimes there is a lot of fishing around to do and I can go fast until I find what I want, but this is sometimes impossible over IMS or the phone..........