Basic Troubleshooting Information

Michael Winter michael-winter at uiowa.edu
Thu Mar 6 06:57:18 PST 2003


Since this is a newbies list, I thought it might be appropriate to 
point out a couple of troubleshooting documents that Apple has posted 
to their Knowledge Base. From the Apple Support Updates mailing I 
received they are described as :

Mac OS X Troubleshooting: How to Isolate an Issue
<http://www.info.apple.com/kbnum/n25392>
This document outlines a logical way to troubleshoot issues you may have
with Mac OS X.

Mac OS X: How to Troubleshoot a Software Issue
<http://www.info.apple.com/kbnum/n25398>
This document outlines a logical way to troubleshoot software issues you
may have with Mac OS X.

The first one in particular may be a good place to start if you're 
having trouble.

-Mike



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