[X-Newbies] Printing problems with a G5

[Cyril Blanc]

Hi

Do you have the full error message ?

What is the size of the PDF file produced ?
On Sep 20, 2004, at 6:59 PM, Gen Hadlow Mac Impact Dbn wrote:

> I hope someone can help.
> The computer is a G5/2Ghz with 1.5Gbs Ram. System 10.3.4
> The printer is an HP 2500 CM Professional Series Colour Printer with
> postscript. It is connected to a network via Ethernet. On the network 
> are a
> number of PC's that print to this printer as well.
>
> The problem is:
> Printing from the G5 takes ages compared to the PC's.
> Using Macromedia FreeHand MX most pages come out with nothing on 
> except for
> the following type of message:
>
> POSTSCRIPT ERROR: undefined OFFENDING COMMAND:
> VMSTATUS max: 7720064 avail: 6477900 level: 2
>
> The max: and avail: numbers change depending on which file one tries to
> print.
>
> There is a workaround by making a PDF and then printing but the prints 
> take
> ages to come out - sometimes hours!
>
> If one just prints from Microsoft word - the prints are fine and come 
> out
> relatively quickly.
>
> I suspect that the printer needs additional ram but need confirmation 
> of
> this before I can persuade the powers that be to purchase extra ram.
>
> More - is that the windows pc's print to this printer easily and 
> quickly. So
> the manager is not convinced that extra ram needs to be placed into 
> this
> printer - if in fact the printer needs extra ram...
>
> I have posted this question before but had no response, so Im hoping 
> someone
> can offer some sort of advice now...
>
> Kind regards
> Gen
>
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>
Thanks in advance

Best regards

Cyril

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