<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; ">From: "Brian Durant" <<a href="mailto:globetrotterdk@gmail.com">globetrotterdk@gmail.com</a>><br><br>I am running iTunes 7.7.1 with OS X 10.4.11 Tiger on a G5 (single) and have<br>suddenly started experiencing iTunes quiting when I try to play a file or<br>import a CD. I have tried switching between two different libraries, but the<br>symptoms are the same. The crash log lists a number of crashes:<br>Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_PROTECTION_FAILURE (0x0002)<br>at 0x00000020<br><br>Exception: EXC_BAD_ACCESS (0x0001) Codes: KERN_INVALID_ADDRESS (0x0001) at<br>0xbc8ddc9b<br><br>Does anyone have any ideas what is going on?</span></blockquote></div><br><div>First of all let me say GOOD ON YOU for looking into the crash log! This can (despite its high tendency for gobbledegook) be a good place to start troubleshooting.</div><div><br></div><div>Sadly, the complete iTunes crash log would be a lot more helpful than just the short excerpt you provided here. In particular, what you are looking for in the (sometimes quite lengthy) crash report is which THREAD has crashed, and particularly if you see a mention of any other programs besides iTunes in the crash log.</div><div><br></div><div>Due to the restrictions of this list, I would ask that you PLEASE not post the entire crash log to the list. If you'd like me to take a look at, just email it to me off-list and I'll see if I can discern any clues.</div><div><br></div><div>In the meantime, did you recently upgrade RAM or make any significant changes to the system, or add in any new iTunes plugins?</div><div><br class="webkit-block-placeholder"></div><div><br class="webkit-block-placeholder"></div><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>Cheers</div><div>Chas</div><div><br></div><div>My 80s music podcast! <a href="http://www.crustyoldwave.com">http://www.crustyoldwave.com</a></div></div></div></span> </div><br></body></html>