[X-Unix] Software update - Quicktime - invalidates your existing registration!

William H. Magill magill at mcgillsociety.org
Sun May 1 12:36:20 PDT 2005


Software Update downloaded a new version of Quicktime -  V7 - not an  
"update" and eliminated my Quick Time Pro Registration!

That was E X T R E M E L Y nasty.

No warnings that my current registration would be wiped, let alone that 
one would be required to purchase a new one. ... things just stopped 
working!!!
It took a bit of sluthing to discover that the Pro Registration had 
been wiped.

While I don't begrudge Apple's charging for a new version. The fact 
that neither the old "order confirmation" implied that it was version 
specific, nor the fact that the download happened without any kind of 
warning about needing a new license, says much for "customer service."


T.T.F.N.
William H. Magill
# Beige G3 [Rev A motherboard - 300 MHz 768 Meg] OS X 10.2.8
# Flat-panel iMac (2.1) [800MHz - Super Drive - 768 Meg] OS X 10.3.8
# PWS433a [Alpha 21164 Rev 7.2 (EV56)- 64 Meg] Tru64 5.1a
# XP1000  [Alpha 21264-3 (EV6) - 256 meg] FreeBSD 5.3
# XP1000  [Alpha 21264-A (EV 6.7) - 384 meg] FreeBSD 5.3
magill at mcgillsociety.org
magill at acm.org
magill at mac.com
whmagill at gmail.com



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