Thanks for the comments re Amazon.co.uk, Kirk, Birgit and Wendy. I have tried for the umpteenth time to trace my order and today managed to see that it was despatched on 4 December with an indicated arrival date of 10-13 December, confirming what I saw in the mail. I am still confused as when I go to <recent orders> I am informed there are no recent orders, but when I look at <orders for the year>, it shows the ordered items sent on 4 December. With it now being 23 December and allowing for Christmas delivery times, that will probably only be in January now. Unless of course someone in the South African postal service decides to liberate it as a Christmas present. In that event does one have recourse of any sort? I would still like an address such as accounts at amazon.co.uk or whatever that I can write to as I did mot find any form to fill in. I am used to buying from OWC and similar places where I can watch the progress of my order by entering the order number. Regards, Roy