[X4U] OT: Mac OS9.X conundrums

[Jim Freeman]

I guess you'd be pushing your luck if you tried to convince them to 
upgrade to OS X... ;-)

Jim

On 15-Nov-04, at 8:48 AM, Jesse Leo wrote:

> Hello,
>
> A bit OT here, but if you have a minute...
>
> It all started when a client's client indicated they wanted to install 
> a
> CD burner on their G4 400 running Mac OS 9.0.4.
>
> I ordered a USB Iomega burner, but for the life of me couldn't get the
> damn thing to work, and neither could Iomega support. As part of the
> troubleshooting process I brought them up to Mac OS 9.2.2 and the G4
> firmware upgrade.
>
> The Iomega Zip drive is being sent back and we're going to try a LaCie
> or something. But since then a host of other issues has arisen:
>
> 1) They have a pretty complicated chain of USB devices (printer,
> scanner, etc) chained off a USB hub which is part of the monitor. This
> setup worked fine before, but now with the USB devices plugged in at
> bootup the screen goes white and there are some strange USB errors.
> Unplugging all USB devices during boot is a workaround.
>
> 2) They claim the internal ZIP drive no longer works (I didn't touch
> this or test it).
>
> Needless to say they are TICKED, since their Mac is now worse off than
> before. Any suggestions?
>
> Thanks,
> Jesse
>
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