[X4U] While on the subject of Entourage 2004...

Kirk McElhearn kirklists at wanadoo.fr
Mon Oct 18 07:05:40 PDT 2004


On 10/18/04 3:56 PM, "Jesse Leo" <jleo at projectsupport.com> wrote:

> ... A bizarre issue this morning -- a user opened Entourage 2004 and her
> account was gone. No messages, no folders, nothing. Only the "Welcome to
> Entourage" email.
> Checked for the database is the Office 2004 Identities and it is there,
> about 18 megs in size (the user is pretty new, so there isn't THAT much
> email). So it's almost as if all of the mail is there, but can't be
> accessed. Rebuilding the database didn't help.

Did you try importing the database as if it were an older identity?
 
 
Kirk
 
            Author of: How to Do Everything with Mac OS X Panther
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