[X4U] Error code help

John Baltutis baltwo at san.rr.com
Tue Dec 20 11:01:39 PST 2005


On 12/20/05, "Gregg Mastorakos" <lightpainter at cox.net> wrote:
>
> I have G4-450 DP running 10.2.6. I ran Disk Utility and Disk Warrior and
> received these errors on 1 partition on 2 separate drives. One of the
> partitions is a boot volume. After "checking catalog file"
> the message "keys out of order" (in red) followed by,
> "Error: The underlying task reported failure on exit. (-9972)"
> this was on the boot volume on drive 1.
>
> I received "Invalid number of allocation blocks",
> "Error: The underlying task reported failure on exit. (-9972)"
> On a partition on my second drive.
>
> I can't access either of these volumes. What do I need to do from here?

Start with <http://docs.info.apple.com/article.html?artnum=302411>,
<http://docs.info.apple.com/article.html?artnum=13628>, and the links they
point to. There are only two things to do: 1) erase and reformat, thereby
losing all the data resident on the partition or 2) use Norton's Disk Doctor,
which I've found can fix these errors. Good luck.


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