On May 11, 2005, at 13:20, Michael Gmail wrote: > The lights still flash after he unplugged it? Call an exorcist! > Michael It depends on what kind of plug was pulled. :) If it was indeed the power plug that was pulled, then a call to GhostBusters would probably be next on my list. Maybe it was a USB "plug" that was pulled? But as far as HP goes, they have excellent (free) tech support documentation on their site. I'd check there first for the reset combination, if there is one, or for other suggestions on what might be going on. <http://www.hp.com/support> and select the appropriate country/ region -- gretchen