[X4U] First-hand recommendations for data recovery?

[Philip J Robar]

On Nov 26, 2005, at 11:42 AM, Linda wrote:

> Anyone have any first-hand experience with data recovery services? NOT
> software -- I am looking for the people who will take your drive  
> apart and
> attempt to recover data.

Begin forwarded message:

> From: Randy B.Singer <randy at macattorney.com>
> Date: September 30, 2005 11:51:03 PM PDT
> To: "A place to discuss Mac OS X for the casual user."  
> <x4u at listserver.themacintoshguy.com>
> Subject: Re: [X4U] file recovery software
> Reply-To: "A place to discuss Mac OS X for the casual user."  
> <x4u at listserver.themacintoshguy.com>
>
> [snip]
>
> I do know of a reasonably priced hard drive data recovery service.  
> Vogon
> International has created an "end user program" so that regular users
> have access to data recovery at better rates than businesses would be
> charged.
>
> The program is called AuthenTec. It is only for individuals, or very
> small home businesses.
>
> There are 4 conditions to meet to take advantage of this program.
>
> 1. One drive per recovery.
> 2. The Disk can't have been taken anywhere else, or the mechanism  
> opened.
> 3. Can't have weird operating system, Windows or Mac only. (no linux)
> 4. It has to be an individual or very small home business.
>
> They have a two stage recovery program. Recovery using the consumer
> AuthenTec process is what they jokingly call "The slow boat to China"
> program.  (It isn't fast, but it is less expensive than their ordinary
> service.)
>
> Stage 1 is free, and is the Diagnosis. You will be quoted a price to
> recover your data, it can take up to 1 week for diagnosis. Since  
> you are
> getting a "best efforts" and a "when we can fit it in" recovery, you
> won't get overnight service, but if you need that, you can pay the  
> full
> price.
>
> Stage 2 is after you accept their quote. When you get their quote,  
> which
> is usually between $350 and $700 dollars, depending on the  
> complexity of
> the recovery, you can accept it, or have them send your disk back  
> to you
> untouched. if you accept their quote, it will take about a week, worst
> case 2 weeks, to get your disk recovered. So most recoveries will take
> between 2 weeks to 3 weeks to get your data back.
>
> The good news is that, at this price, the same Vogon engineers
> that do professional recovery for large corporations work on your  
> drive,
> using the same clean rooms, etc., it is just that they don't do the
> recovery on a priority basis.
>
> Their phone number is:
> 1 800 392 5373
> http://www.vogon.us
>
> Vogon International LLC
> Riverside Center
> Suite 2623/2625
> 2600 Van Buren
> Norman, OK 73072, USA
> Tel:	+1 405 321 2585
> Fax:	+1 405 364 8242
> Toll Free: 1-800 392-5373
> Email: data.recovery at vogon.us
>
>
> Randy B. Singer
> Co-Author of: The Macintosh Bible (4th, 5th and 6th editions)
>
> Routine OS X Maintenance and Generic Troubleshooting
> http://www.macattorney.com/ts.html


Phil
--
"I distrust those people who know so well what God wants them to do  
because I notice it always coincides with their own desires." --  
Susan B. Anthony