>> AOL makes e-mail difficult for its users. The biggest problem I notice >> is that when an AOLer responds. Almost invariably, they fail to include >> any part of the original message that will put their response in >> context. Oddly, they don't understand that answers without the questions >> make little sense. On 10/17/05, at 7:50 AM, keith_w, <keith_w at dslextreme.com> said: >I think that's because most AOL-ers are "plug-and'play" folks, who rarely get >deeper into their application. Most of them don't know about modifying the >response email, they just answer and send, without regard for how it looks at >the other end. >It's been so many years since I used AOL, does it even have a >Preferences file >folder? >It may never have occurred to the average user that they have a choice! I have noticed a lot of independent sales reps are AOLers. Send them a message with a few questions about their products and get a "naked" answer that requires that you dig out your own message to make sense out of theirs. You would think that they would look at their message and say: "Huh?"