[X4U] "Help" not working - FIXED!

DZ-Jay dz at caribe.net
Thu Sep 15 02:20:14 PDT 2005


Hello:
	I fixed it, in case anybody is interested:  I performed a Google  
search and found the following article:

http://www.macosx.com/content/faq.php/q624/Problem-With-Finder-Help.html

taken from the following article:

http://docs.info.apple.com/article.html?artnum=107013

	Basically, I just renamed the help cache directory (i.e. got it out of  
the way), and it was rebuilt and now Help helps me fine. :)

	dZ.

--  
"Do unto others, as you would have them do unto you.
And do it first."

	-Henry Flagler

On Sep 15, 2005, at 05:03, DZ-Jay wrote:

> Hello:
> 	Recently I noticed that whenever I try to get Help for any program,  
> it just opens the Help window, and stays there forever, without  
> showing anything (with the spinning beachball).  The console repeats  
> over and over and over and over:
>
> 2005-09-15 04:58:23.387 Help Viewer[594] Catching VTWIN exception.  
> Ignoring.
> 2005-09-15 04:58:23.387 Help Viewer[594] SearchController -  
> doSearchForAnchor - ::SearchPaths are empty
>
> And then it proceeds to offer an error line for each search path of  
> every application installed, like:
>
> 2005-09-15 04:58:23.467 Help Viewer[594] -[HelpIndex  
> _extractRemoteRootAndNetworkFilePreference:] caught a VTWIN exception.  
> Bad index file is  
> /Applications/Productivity/iCal.app/Contents/Resources/English.lproj/ 
> iCal Help/iCal Help idx
> 2005-09-15 04:58:23.491 Help Viewer[594] -[HelpIndex  
> _extractRemoteRootAndNetworkFilePreference:] caught a VTWIN exception.  
> Bad index file is  
> /Applications/Multimedia/Video/iPhoto.app/Contents/Resources/ 
> English.lproj/iPhoto Help/iPhoto Help idx
> 2005-09-15 04:58:23.501 Help Viewer[594] -[HelpIndex  
> _extractRemoteRootAndNetworkFilePreference:] caught a VTWIN exception.  
> Bad index file is  
> /Applications/Multimedia/Audio/iTunes.app/Contents/Resources/ 
> English.lproj/iTunes Help/iTunes Help idx
>
> I don't know when this happened.  I tried fixing permissions but that  
> didn't seem to help.  Does anybody know how I can fix this?
>
> 	Thanx!
> 	dZ.
>
> -- 
> Early bird may get the worm.. but the second mouse gets the cheese.
>
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