[X4U] Re: laptop will not connect - Crossover detection

[Linda]

On 9/30/05 6:04 PM, Brian Lalor wrote:

> I'm continually impressed by the amount of information that's
> available there.  I just wish they'd  use something more concrete for
> a model designation than "Mirrored drive doors" or "dual ethernet".
> System Profiler gives the model number (ok, "sales order number"),
> machine name, and machine model of my Power Mac G4 (M7893LL/A,
> PowerMac3,3 and Power Mac G4, respectively), so why can't they
> reference those in the KB?

It would be nice if they offered both! IMHO they need to keep the general
descriptions as well -- when my friend calls me for help, she might not be
able to boot her computer to look in the System Profiler to tell me what
particular model she has -- what she *can* tell me is that her "Mirrored
drive door" G4 that she got two Februaries ago won't boot. I think many
people are more like my friend than like those among us who memorize their
model number. :-)