On 17 Nov 2007, at 19:46, Stroller wrote: > ... > The short story is that after I expressed my dissatisfaction the > support agent at Apple agreed to give me a new battery "as a > courtesy". Based on a "full charge capacity (mAh)" of 4105 in > System Profiler they reckoned the battery to be 80% as good as new, > but that just doesn't jibe with the number of hours I seem to be > getting out of it - unless I'm misunderestimating quite badly, I'm > getting about half the battery life I originally did. > > Part of the reason that Apple agreed to this replacement was that > they started out by saying that one should only expect 300 charge > cycles out of a battery and that mine has 302 (again, shown in > System Profiler). I replied by observing that 50 or 100 of those > must've been in the last 6 months since I first reported the > problem and they said that I'd reported 302 charge cycles in July. > Either their logs are wrong or the flash memory (??) inside this > battery is knackered. I suppose that could cause the problem I'm > seeing. The replacement battery arrived today, and prior to replacing it I thought I'd check the figures again in System Profiler. Co-incidentally with the cycle count being incremented - for the first time in 5 days, or the first time in 5 months? - the charge capacity has dropped MASSIVELY: Battery Information: Battery Installed: Yes First low level warning: No Full Charge Capacity (mAh): 2442 Remaining Capacity (mAh): 2403 Amperage (mA): 0 Voltage (mV): 12501 Cycle Count: 303 Compared with the charge capacity of c 5500mAh on my mother's identical laptop, this would seem to clearly confirm my observations of shortened (by an estimated 50% from new) battery life. The icon of a grey-outlined battery next to the clock today shows inside it a black power-plug symbol and next to it the word "charged". It seems to me that this is the first time in a while that I've noticed this black power-plug symbol, but of course "to notice" is an inconclusive condition. The new battery, taken out of the box & fitted, with the laptop on charge: Battery Information: Battery Installed: Yes First low level warning: No Full Charge Capacity (mAh): 5196 Remaining Capacity (mAh): 1652 Amperage (mA): 2165 Voltage (mV): 11911 Cycle Count: 1 Stroller.