[X4U] MAIL APP Question

[Robert MacLeay]

On Tue, 10 Mar 2009 17:04:10 -0500, Ed Gould <edgould1948 at comcast.net>
wrote:

> Sigh... I have COMCAST as my ISP and it seems that COMCASTS mail
> server is down more than almost any other ISP's server I have run into.
> Since Tech Support is useless (especially for MAC users) does anyone
> have some debugging tips so that the delay on the phone is minimized?
> I usually get a prompt for the mail password that indicated it is
> down. Does Apple need to put better diagnostics in or is the MAIL app
> terminally dumb?(should I request APPLE to giver better diagnostics
> OR is this an Apple versus COMCAST disagreement on how SMTP works?

It isn't you.
It isn't Mail.

It's those screw-ups at Comcast.

I am using Entourage 2004 to retrieve my mail, and was unable -- trying once
every ten minutes -- to do so for an hour today. The same hour today when
you wrote complaining about problems.  (Correction: I could not get my
Comcast email; AOL and Mac.com were OK.)

FWIW, I have multiple email accounts, and Mac.com is the most reliable in
terms of failed attempts. Comcast fails once or twice a day, and AOL half a
dozen times virtually every day. All from the same Mac (note the
capitalization) and same email client.

Like you I have gone around and around with Comcast support, to no avail.
Why do I put up with it? The other ISPs available here suck far worse.