On Aug 26, 2010, at 1:11 PM, Richard Hartman wrote: > Randy, > > I am always mightily impressed with your splendidly organized and > link-reinforced responses to problems on this list, like the > response above. > > Would you mind sharing what tool(s) you use to store and organize > all this information? Inquiring minds, and all that... [blush] Thank you for the kind words! Many years ago I used to host a large e-mail discussion list for Macintosh-using attorneys. You can't just answer an attorney's question by saying "do this." No, they want a citation. Sometimes they insist on several. So, in addition to keeping track of Macintosh how-to's and tips, I got into the habit of keeping track of citations to back up Macintosh information that I learn. Some of my citations come from knowing where to look. For instance, It's hard to find Apple tech notes that apply to various situations unless you know where to look for them...which is here: http://support.apple.com/kb/index?page=search I have a bunch of other similar sites bookmarked and carefully arranged in my browser. I know instantly where to look for free software, for refurbished hardware, for esoteric business software, for info about old Macs, etc. etc. I have a huge amount of information stored in a scrapbook-type application (which is basically just a structured database) that is truly wonderful: ScrapIt Pro ($25) http://www.johnvholder.com/sipxdesc.html I've written a large number of articles about the Macintosh, and a few books, and over 50 issues of my MacAttorney Newsletter, over the span of about 24 years. I've been warehousing the information that I gathered for those projects in my database all of this time. So, I have the answers to a large number of questions about the Macintosh ready to go. At one time I thought that I might one day write another book about the Macintosh, and just pour my database into it. But the publishing industry is incredibly slimy, I've seen my name in print enough times to last me the rest of my life, and I already have a job that pays better than writing a book. So that isn't likely to happen. I'm just happy to answer questions on the dozen or so Macintosh e-mail discussion lists that I am on. ___________________________________________ Randy B. Singer Co-author of The Macintosh Bible (4th, 5th, and 6th editions) Macintosh OS X Routine Maintenance http://www.macattorney.com/ts.html ___________________________________________