I had my G5 video card replaced under AppleCare a couple of months ago. (ATI Radeon 9600.)<br>One thing you need to be aware of...<br>If your AppleCare is still valid, Apple will be more than happy to ship a replacement video card to you, HOWEVER, they will ask for a valid credit card number. They will then ship the replacement to you and you will have about 10 business days or so to send the old card back to Apple (they pay shipping both ways.) If you don't get the card back to them in time, your credit card will be charged the full retail price of the video card. (Over $300.)
<br><br>Also, your G4 AGP video card should work in the G5.<br><br>Jon<br><br><div><span class="gmail_quote">On 8/15/06, <b class="gmail_sendername">Zane H. Healy</b> <<a href="mailto:healyzh@aracnet.com">healyzh@aracnet.com
</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">>On 8/15/06 8:02 PM, Zane H. Healy wrote:<br>><br>>> How does one go about getting Applecare to replace a part?
<br>><br>>1-800-SOS-APPL<br>><br>>Be ready with your Mac's serial number, AppleCare contract number (AppleCare<br>>Protection Plan if you're using the extended warranty; if you're under your<br>>new machine warranty, I think the serial number of your Mac is sufficient),
<br>>and the same AppleID you used when you registered your Mac.<br>><br>>Describe your problem.<br>><br>>Go through their troubleshooting with them, which will include all the<br>>things you've already done. Unfortunately, they can't really take your word
<br>>for it, and you'll most likely have to do it all over again with them on the<br>>line.<br>><br>>If you're successful, yay! If you're not, discuss your options for repair.<br><br>Thanks for the info! I think I'm going to have to wait though, as
<br>the Mac seems to have corrected itself. I'd finished collecting the<br>info on my AppleCare contract number, and the systems Serial Number,<br>and happened to find the TechTool download (way cool since the CD<br>that came with my system won't work with a G5). I came back with the
<br>download finished, and the problem had cleared up. I'm sure it will<br>be back though. I booted the TechTool CD I burned and checked the<br>VRAM, while it says it's fine, I don't really believe it. Since it<br>has cooled down in here I'm wondering if the video card is developing
<br>thermal problems.<br><br> Zane<br><br><br><br></blockquote></div><br>