<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Lucida Grande" size="4" style="font: 13.0px Lucida Grande">Ok, after a Mail crash (10.4.1), there were no accounts listed and of course no old emails, sent or in the inbox, were visible.</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 13px/normal 'Lucida Grande'; min-height: 16px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Lucida Grande" size="4" style="font: 13.0px Lucida Grande">We reentered all the account info, as if we were starting anew, and now we are able to see the list of all old emails in the inbox and sent mailbox, but when we click on any message before the crash, we get this error message:</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 13px/normal 'Lucida Grande'; min-height: 16px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Lucida Grande" size="4" style="font: 13.0px Lucida Grande">The message from David Crandon, (<a href="mailto:davidcrandon@roadrunner.com">davidcrandon@roadrunner.com</a>), concerning (the subject of the email), has not been downloaded from the server. You need to take the account online in order to download it.</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 13px/normal 'Lucida Grande'; min-height: 16px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Lucida Grande" size="4" style="font: 13.0px Lucida Grande">Now, obviously, the accounts are online because we can send and receive new emails with no problem, and of course, the old emails aren't going to be on the server anymore.</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 13px/normal 'Lucida Grande'; min-height: 16px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Lucida Grande" size="4" style="font: 13.0px Lucida Grande">Can anyone help?</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 13px/normal 'Lucida Grande'; min-height: 16px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Lucida Grande" size="4" style="font: 13.0px Lucida Grande">Thanks.</font></div>
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