Bluetooth headsets and Nokia 3650

[Bruce Gerson]

After trying for several days to get a Nokia 3650 and Bluetooth 
headsets from Jabra, Plantronics and Motorola to work together, I have 
finally found out that they will NEVER work in their current 
incarnations.  The devices will pair but they will NOT connect to each 
other so calls cannot be made or received.  Interestingly enough, I can 
use the Jabra to record a voice tag but nothing else.

This morning, I was able to speak to a Bluetooth Product Specialist in 
Nokia's Data Networks group about the problem.  While the 3650 supports 
Bluetooth spec v1.1, it only supports the Handsfree profile not the 
Headset profile (which all the headsets support).  He had reports of 
people successfully connecting with some headsets but then dropping the 
connections or one side can hear but not speak and other anomalies.  
They are investigating the situation and he was thought that Nokia 
might be adding the Headset profile to the 3650 which can be "flashed."

I just got off the phone with Jabra and they're aware of the problem.  
They're currently working to update the software for their headsets to 
support the Handsfree profile.  They expect to have new headsets in 
five to six weeks.  The current headsets will NOT be upgradeable.

Bruce