on 7/3/03 4:11 AM, Jack Rodgers at jackrodgers at earthlink.net wrote: > > On Wednesday, July 2, 2003, at 09:24 AM, david wrote: > >> Sheesh - the first thing any decent tech does is turn off the machine >> to see if rebooting fixes the problem. > > The absolute LAST thing I would do would be to do a forced reboot since > this will lose data and may damage files or hard drives. > I agree here .. Unfortunately it is(was) usually the first thing I heard from any hotline when I called with PC problems :"Have you tried/done a reboot? Yes ? Ok .. Do it again!" Reminds you of the old days when fixing the TV involved a couple of very hard slaps to either side :) P