CD won't close

[Eric B. Richardson]

I have a snow 500, and a minor bump jolted the CD drive open and now 
it won't stay closed. If I hold it closed the CD mechanism will work 
just fine.

I have AppleCare for it, but Apple refuses to fix it, and will only 
replace it, last told they want $430 to replace a CD-ROM on a 
computer that I only paid $900 for, not counting the $200 I spent for 
the AppleCare. I can replace it with a CD-RW for less than half that, 
almost a third, less than $200. Seems like there is probably a 50 
cent piece of plastic that misaligned or broke.

Does anyone have any suggestions before I send it for replacement?

Meanwhile one of the little rubber feet ran away. I remember this 
discussion sometime ago about how to get replacements. Can anyone 
refresh my memory?