I called apple. They are sending me a box for me to return it and they'll fix it or something. I'll pray for it's expeditious return. The guy (conveniently named "Brian"), lauded me with the words "well you've tried everything I would have told you to try". So it was a pretty quick phone call. I basically told him the symptoms and all the stuff I'd tried. Thanks for your help! I hope to be a helpful member of this little ibook community. brian