AppleCare

[Robert Newman]

Hi:

Just wanted to relate my experience with AppleCare and my iBook.  
Recently whenever I moved my screen on my 12" iBook a quarter inch back 
or forward the backlight would go out.  If I opened the iBook fully to 
the stop and turned it on the backlight would not come on at all.  On 
Tuesday of last week I called Apple and they sent me a box which I 
received on Wednesday.  Thursday I mailed the computer to Apple Direct 
Service in Memphis, TN.  I was prepared for at least a week to 10 days 
wait without my constant companion.  When I arrived at work this 
morning, within an hour, I received the computer back!  Now that is 
service!  Many people had told me that AppleCare was the best money I 
could spend and I can see why.  For others who might have the same 
problem, the part that they replaced was: Inverter/Sleep Assembly.

Robert Newman