[P1] AppleCare
Gary D. Adams
gdadams1 at cox.net
Mon Sep 8 20:45:42 PDT 2003
Same experience on my son's except I dropped it off at FedEx on
Wednesday morning and had it back Friday before 10.
Gary
Robert Newman wrote:
> Hi:
>
> Just wanted to relate my experience with AppleCare and my iBook.
> Recently whenever I moved my screen on my 12" iBook a quarter inch back
> or forward the backlight would go out. If I opened the iBook fully to
> the stop and turned it on the backlight would not come on at all. On
> Tuesday of last week I called Apple and they sent me a box which I
> received on Wednesday. Thursday I mailed the computer to Apple Direct
> Service in Memphis, TN. I was prepared for at least a week to 10 days
> wait without my constant companion. When I arrived at work this
> morning, within an hour, I received the computer back! Now that is
> service! Many people had told me that AppleCare was the best money I
> could spend and I can see why. For others who might have the same
> problem, the part that they replaced was: Inverter/Sleep Assembly.
>
> Robert Newman
More information about the iBook
mailing list