[P1] iBook electrical shock - update

[Samantha Cornell]

I decided to take a chance, and send it to ServiceNet for repair.  I 
haven't had good experiences with ServiceNet the past two times, but 
you know what they say, the third time's a charm... that, and my 
service contract expires in August, so it seemed prudent to send it in.

Anyway, hours before the shipping box arrived, I restarted the iBook 
(500 - Dual USB)...and it failed to boot.  Two days later, it still 
won't boot.  When I depress the power button, the iBook makes some 
normal sounds, the harddrive spins for a briefly, then there is a soft 
"click" and all sounds stop, as does the startup process.

This happened before, last summer actually.  I sent the iBook in for 
repair, they said they fixed the logic board, but within days the 
problem resurfaced.  It sat on my shelf for about two months ( I have 
an iMac G4 as well), and when I decided to send it in again, it was 
working fine.  I don't turn it off often, preferring the "comfort" of 
the sleep mode, but outside of a few scares (it turned on after 2-3 
tries) all has been fine.

Does anyone have any insight?  Could this be a seasonal (heat, 
humidity) kind of thing?  It would seem not, but right now I'm open to 
anything...

Also, does anyone know of a successful way to deal with ServiceNet?  
Any other experiences out there?

Thanks!

Samantha

On Jun 8, 2004, at 5:20 PM, Stephen Mackenzie wrote:

>
> On Jun 6, 2004, at 21:10, Samantha Packingham wrote:
>
>> I noticed today, that when working with my iBook (dual USB) on my 
>> lap, it is shocking me when it is plugged in.
>
> Possibly poor grounding? I've noticed a couple tingles off of my 500 
> icebook (but not shocking enough to remember when or where) but I've 
> noticed that there's a certain amount of "badly grounded device" hum 
> on headphones when the 'Book is plugged into the mains. Same root 
> cause, marginal grounding or double insulation or whatever you want to 
> call it?
>
> SM
>
> PS. "Double insulation" is a UK electrical term referring to the kind 
> of insulation needed on a device to remove the earth connection.
>
>
> ----------
> iBookList, a listserv for users and fans of Apple's iBook.
> FAQ at <http://www.themacintoshguy.com/lists/iBookListFAQ.shtml>
>
> To unsubscribe, E-mail to: <ibook-off at lists.themacintoshguy.com>
> To switch to the DIGEST mode, E-mail to 
> <ibook-digest at lists.themacintoshguy.com>
> Need help from a real person? Try.  
> <ibook-request at lists.themacintoshguy.com>
> ----------
> Small Dog Electronics    http://www.smalldog.com   | Enter To Win A |
>  --  Canon Digital Camcorders start at $799       |  Free iBook!   |
>
> iBookPlanet.com |  Visit iBookPlanet.com for the hottest
>                |  iBook News, Features, Reviews & More.
>
>   RoadTools $30 PodiumPad available at Apple retail stores, $20 
> Traveler  CoolPad at Staples. Both in white for iBooks at 
> <http://roadtools.com>
>
> MacResQ Specials: LaCie SCSI CDR From $99! PowerBook 3400/200 Only 
> $879! Norton AntiVirus 6 Only $19! We Stock PARTS! 
> <http://www.macresq.com>
>